Directions for submitting a mishandled baggage claim: 1. During our layover in CLT, will we be able to perform the interview at the Enrollment on Arrival at CLT? Any and all options, reviews, comments and analyses are the responsibility of the author(s) and not any Advertiser or credit card issuer. It would be helpful to know the length of each concourse and/or how long it takes to get from one gate to another. We will let you know exactly when we will be there to pick you up! Concourse B is located in the southwest area of the airport and has 11 gates numbered B1 to B11. If your item was lost in a "common" area like a restroom, gate area or baggage claim, it's probably with the airport's lost and found. cell phone Airport: Charlotte Douglas International - CLT: United States: May 29,2022: June 6, 2022 03:17 PM: . See reviews, photos, directions, phone numbers and more for Delta Airline Baggage Claim locations in Charlotte, NC. Air cargo and small package services: 614-338-6740. and then take a sharp right onto N. Josh Birmingham Parkway. Whether your bag is declared lost may also depend on the type of itinerary (international vs. domestic), whether more than one airline is responsible for the flight, the airlines searching mechanism, and other circumstances. This is the best place to start. The first 15 minutes are free, with each hour costing $6, up to a daily maximum of $24. Redeem miles AAdvantage FAQs Customer service FAQs Passenger rights - Canada Back to top Assistance request for disabled passengers when parking: 704-359-4038. These devices are intended to assist passengers with a disability to hear, see, communicate, maneuver, or perform other functions of daily life. If your baggage is damaged, please report this immediately at the airport or online, or within seven days at the latest. For all comments about this website, please click here to contact us. Accommodation ranges from 2 to 4 stars and most hotels offer a courtesy shuttle service to and from the airport. Once we have received your complete damage report, you will be given confirmation in writing with a reference number. Contact at 1-800-433-7300 or 1-800-428-4322 for getting assistance with your lost luggage. HMS Host handles the stores and restaurants in the Charlotte airport. Destinations Served: 179 nonstop destinations globally Washington, DC 20590855-368-4200. . Luggage: CLT has no luggage storage facilities inside the airport. Found this useful? Airlines are not liable for normal wear and tear, such as scratches and dents, or for damage to cases that have been overfilled or to breakable objects that have not been properly packed. You can find tips on how to pack, check-in, and claim your luggage to minimize the chance of damage, delay, or loss in DOTs Fly Rights publication here. Charging Stations:These can be found in all concourses and some gate areas. Airlines are not responsible for pre-existing damage to the bag or if the damage was caused by improper packing. If individual items or the entire contents of your baggage are missing, you should report this immediately upon arrival: * Reporting the loss at a later date can only be accepted if this is done in writing online within seven days. The Hourly Deck is also the most convenient parking option if you prefer to meet your passenger in the terminal. Many of the credit card offers that appear on this site are from credit card companies from which we receive financial compensation. 1,500. If an airline unreasonably refuses to consider a bag lost after it has been missing for an unreasonable period of time, the airline could be subject to enforcement action by the DOT. We really appreciate it! Baby Facilities: CLT has 3 nursing rooms located on the upper level of the atrium near the chapel, in the Concourse A connector, and near the D/E connector. The law applies in the case of both national and international carriage between contracting states. Please be assured that we take all necessary measures to remedy the damage. Reach out to us on one of our various channels below, at any time, and we will assistyou shortly. Daily: 4:15 a.m. - 10:30 p.m. Baggage claim: Zone A Baggage service: 614-338-6700. The Montreal Conventions international baggage liability limit is reviewed for inflationary adjustment every five yearsby the International Civil Aviation Organization (ICAO). For all general enquiries, complaints and issues related to lost property and left luggage, please use the following airport contact details. Visit the real-time parking map which details parking conditions, rates and directions to specific parking facilities. Airlines may have different policies to determine when a bag is officially lost. Charlotte Douglas International Airport Address 5501 Josh Birmingham Pkwy, Charlotte, NC 28208, USA Phone +1 704-359-4013 Web Visit website Traveling is certainly a stressful experience, and Charlotte-Douglas International Airport is one of the busiest in the nation. Upgraded Points, LLC uses reasonable efforts to maintain accurate information on the site and p. rior to applying for any credit card offers found on UpgradedPoints.com, all visitors should review other features of such credit cards including but not limited to interest rates, annual fees and transaction fees, and should determine the suitability of such credit cards considering their own individual financial position. Payment methods include coins, cash, American Express, Master Card, Visa and Discover. Need to change, cancel, or edit your flight itinerary? Charlotte Douglas International Airport. If you have left something behind on board one of our aircraft or in one of our Lufthansa lounges, please report this immediately on arrival either: With the help of your detailed description, we will carry out an intensive search and endeavour to locate this item as quickly as possible. Charlotte Douglas is a fully connected airport with all concourses accessible from the main terminal, as well as each other. Lost and found office is located at Baggage Claim Zone B and operated seven days a week from 8 a.m. - 6 p.m. Air Canada, Contour, Delta Air Lines, Frontier Airlines, JetBlue, Southwest, Spirit, Sun Country Airlines, Swift Air, United Airlines, Viva Aerobus, Volaris. FRALH12345). In addition, as an Amazon Associate we earn from qualifying purchases. Although airlines are not required to cover fair wear and tear, airlines cannot exclude liability for damage to wheels, handles, straps, and other components of checked baggage. Under DOT regulations (for domestic travel) and international treaties (for international travel), airlines are required to compensate passengers if their bags are damaged, delayed, or lost. Please provide a description of the damage (500 character limit) Attach Pictures . This will enable us to attend to forwarding your baggage as quickly as possible. Main Terminal How to enable JavaScript. Lounges marked as N/A only allow entry for eligible passengers in their premium cabins, frequent flyer programs, or participating credit card programs. There's usually a general airport lost and found for items in the airport common area, plus a lost and found specifically for TSA if you left something at a checkpoint. After 90 days, any item left unclaimed will become the property of the city. Phone Number. Passengers should file a baggage claim with their airline as soon as possible. Note down your reference number and check the status of your baggage regularly. Animal relief area Baggage claim: Zone A Outside relief area Between concourses A and B In the event that you dont notice the damage until you have arrived home or at your hotel, you must report it in writing within the legally stipulated period of seven days after your flight. Contact your airline for lost or missing baggage. Charlotte Airport: A Brief History Timeline In 1936, Charlotte Municipal Airport opened, and was operated by the City of Charlotte. All claims are investigated thoroughly and the final decision to approve a claim rests with TSA. Airlines are free to pay more than the limit, but are not required to do so. Are incoming and outgoing flights for domestic travel in same concourse? Airport information Address Charlotte Douglas International Airport 5501 Josh Birmingham Parkway Charlotte, NC 28219 Airport website Ticket counters Main Terminal This location does not accept cash or checks. It will NOT be published. - Alex & Erin. Passengers have an obligation to minimise damages; this means that expenses must be kept as low as possible in the event of temporary loss of baggage. We pick up in Charlotte on the baggage claim level. For DOMESTIC flights, DOT regulationallows airlines to limit their liability for a lost, damaged, or delayed bag. Reservations: 800-435-9792. Secure .gov websites use HTTPS You can check the progress made in tracing your baggage online with the help of your reference number (PIR number, e.g. Not necessarily, it depends on the airline you are flying. Hot Tip: To become a Priority Pass member, check out our dedicated Priority Pass article and the best credit cards for Priority Pass access. Airlines may require receipts or other proof for valuable items that were in the lost bags. La Quinta Inn Charlotte Airport, North Carolina NC. Screening at certain airports is performed by private companies and not TSA. If after 21 days from filing your original delayed bag claim, your baggage has not been found, you can claim the bag as a total loss under the delay claim number that was provided. This site is protected by reCAPTCHA and the Google If in doubt, please contact each agency individually. Youre able to use any TSA PreCheck lanes at any U.S. airport once your application has been approved and you have received your Known Traveler Number. To accompany a passenger into the terminal or to meet them on arrival, visitors can park for up to 15 minutesfree in the hourly parking deck. JetBlue Airlines: 704-264-0728 or e-mail cltlostandfound@jetblue.com, United Airlines: 704-359-8765 or 800-221-6903 or e-mail web-baggage@united.com, U.S. Airways: 704-359-8765 or 800-428-4322. Hot Tip: Avoid lounge entry fees by checking out our article on the best credit cards for lounge access. list. For each commenced year of use, 15 per cent of the value is deducted. The content featured on UpgradedPoints.com has not been influenced, provided, or reviewed by the credit card companies mentioned. Take exit 32 from I-85 N to merge onto Little Road Road and continue onto N. Josh Birmingham Parkway. Privacy Policy and If your checked baggage cannot be found, there is helpful information for you here. The main terminal is the central body of the airport and consists of 3 levels. Another option is the free Cell Phone Lot. Get our travel tips Delivered to your inbox. The TSA toll-free number is 1-866-289-9673; email: CLT - Charlotte, NC - Charlotte Douglas Airport, Connecting Flight? For checked baggage, the airline is liable, regardless of fault, for any damage caused to the baggage in its care. Valuables such as jewellery, money, or laptops must be transported in your carry-on baggage and are excluded from liability.