For general enquiries, ticketing, bookings, etc, that cannot be managed online, please telephone, 0344 493 0764 (local rate). a duplicate receipt (e-tickets and other fees), To find out how we handle your data and all the ways we use it to provide you with a better service see our, If youd like us to stop sending you news and offers please, To find out what information we hold about you please write to our Data Protection Officer. Flybe (pronounced / f l a b i /), styled as flybe, was a British airline based in Exeter, England.Until its sale to Connect Airways in 2019, it was the largest independent regional airline in Europe. If you have an item which exceeds that weight, you must re-pack into separate bags. Please ensure that your attire is appropriate for the cabin of eligibility. Emails found on company website info@ba.com 50% Support 10 10 Emails found on 3rd party websites tim.price@britishairways.com 99% 0 0 Full-time, Part-time . Serving and retired employees of British Airways: Please refer to the BA intranet -my.baplc.com - for all Staff Travel and Employee Self Service functions. Screen Reader users press Enter to select a Filter by category. Even if you are assigned a specific seat at check-in, this may be changed to accommodate commercial requirements. Duty travel check-in Where kiosks don't exist check in at the counter for the class to which you are eligible, which will depend on whether you have JIDxxS1 - meaning business class, or YIDxxS1 - meaning economy. Address: Waterside, PO Box 365, Harmondsworth, Middx, UB7 0GB, BA Former Staff Liaison Council Calls cost 2,50p per minute plus your phone companys Access Charge. All other airports: If there is a desk signposted for standby travel, go to that desk. If the kiosk prints a boarding card without a seat number, the kiosk will tell you what to do next. The majority of our calls are managed by British contact centres. Staff and former staff with active staff travel concessions may be eligible for a concessional cargo rate on certain routes. Therefore you and/or your eligible nominees who for any reason require a special diet, must provide your own food, in sufficient quantities to last for the duration of the flight. According to the national flag carrier's annual financial statement filed with the Thai Stock Exchange on February 24, the net income for the fourth quarter of 2022 surged to 11. . Lost or damaged baggage and lost property, Request duplicate receipts, proof of travel and other insurance documents. Contact information for British Airways (BA) Staff travel with its free or geographic phone number. Address: www.rsaba.com, Solo Club The next best way to talk to their customer support team , according to other British Airways customers, is by calling their 877-216-4057 phone number for their Book a Flight Now . Download the SignLive app or visit, You can also contact our Accessibility Team by email by following the link below. Use this form to log in to your account or to create an account for the British Airways executive club, Have you already booked? Flying on a stand-by ticket can be challenging. Find out what you need to travel with our step-by-step guide, from entry requirements to checking in online. This information is sent to the USA authority 72 hours before departure, or at the time of listing if that is within 72 hours. Please be sure to complete the Flight Choices section on the web-site: this gives our check-in system information to help us allocate seats, for example, whether you are prepared to split across cabins or across flights if you are travelling with other people on the same ticket type. Please note that this form isnot intended to ask staff travel related questions. The majority of our calls are managed by British contact centres. JIDxxS1 will mean you are eligible to the business class allowance. AND You have checked in and have a standby boarding pass, AND You have had passport & visa checked where necessary, AND It is 60 minutes before the scheduled departure time of your flight. You can open the British Airways Visa Signature Card and earn up to 100,000 Avios. You should only go to the Staff Travel area located behind Zone A in T5 if: Additional information about Terminal 3 Staff passengers traveling to destinations from Terminal 3 will need to check-in at a check-in kiosk on arrival at the airport. (business & personal). BA has a dress code which is applied to rebate passengers. Their contact details are at the end of our, To exercise your right to be forgotten please use our, To ask questions about our Privacy Policy or the data we hold on you please write to our Data Protection Officer. In any cabin, for comfort on long-haul overnight flights, employees may change into a plain-colored track (running) suit after take off. When planning your trip, please ensure you leave yourself enough time to land and check-in again at any intermediate point. If you need advice on travelling with a disability, making a new booking or getting a refund, you can speak to our Accessibility Team. {{ userNotificationState.getAlertCount('bell') }}. Does my passport need to be valid for a certain length of time after my trip? There are plenty of ways to earn British Airways Avios. British Airways is a valued partner of Expedia, and we work together to provide you with all the tools you need to book your next British Airways flight. It will include unlimited mileage, tax and all insurances needed to drive the vehicle. The kiosk will print a boarding pass, which will show your booking reference: this is key information, especially if you are not allocated a seat number by the kiosk. Sean first joined British Airways in 1998, where he began his career as a financial analyst. 19,209 talking about this. On 27-11-2018, the number worked ok but it didn't belong to the proper service.. On 06-04-2018, the number worked ok but it didn't belong to the proper service.. All Inclusive Rates The rate quoted at point of booking is fully inclusive of all mandatory charges. Seat allocation will depend on how you present yourself. 212 British Airways reviews. British Airways Our partnership with British Airways British Airways connects you to nearly 250 destinations in 90 countries around the world from its major hub at London Heathrow. Please do not ask any BA staff for an upgrade. Please have your booking reference ready when you call. Please note that BA will not accept coupons for different airport pairs. USA: (Secure Flight data item added 18AUG10). Please visit our Help centre for more support if you have a question about your booking or flight. Use this form to log in to your account or to create an account for the British Airways executive club. Email: contactba.ghana@britishairways.com. To make a new complaint or claim or follow up on an existing case, see our complaints and claims page. Up to 5 Using the U.S. toll-free number-U.S. toll-free number (1-800-247-9297)-requires a VOIP pre-installed solution, such as Google Voice or Skype. Fax: +1-212-251-6753 (for sending copies of documents or receipts): Contact the British Airways North America Refunds Department if your ticket was issued in the United States, Canada or Bermuda and you are not able to process your refund online. Their contact details are at the end of our. By using ba.com you agree to the use of cookies. BA IT Support Centre We're sorry your travel experience with us didn't meet your expectations. At British Airways, we take huge pride in our past - but we're looking to the future as an airline that loves embracing the best of modern Britain. Updated 22/09/2020 10.07 AM (BST). You can email the site owner to let them know you were blocked. Additional information about Heathrow Terminal 5 You must be through the ticket presentation point by 35 minutes before scheduled flight departure time. Enter employee name to find & verify emails, phones, social links, etc. The official British Airways customer service number UK,+44-203-808-9137 (OTA) or +44 (0)203 250 0145 from abroad. Looking for a particular British Airways employee's phone or email? 2011 BA Clubs Regus 450 Bath Road, Longford. In the early years most staff travel was subload (subject to seat availability on departure) and tickets cost about 10% of the published fares. At London Gatwick North Terminal All staff travel colleagues who are not assigned a seat when checking in at a self-service kiosk will remain on standby landside until the flight has closed. Answer. The airline was launched in 1979 as Jersey European Airways following the merger of Intra Airways and Express . You may also receive a text message if you have registered your mobile/cell number. Bookings made directly with British Airways If you need to cancel your booking, please log into Manage My Booking to see the options available to you. Select the 'Email Us' tab and choose 'Disability & Mobility Assistance' from the 'Topics' dropdown menu. Greater London UB7 0EB |. Please present yourself at a self-service check-in kiosk at least 60 minutes before your scheduled flight departure. million verified professionals across 35 million companies. There are also examples where more available seats are shown than the cabin capacity, particularly in J class, due to moveable cabin dividers. Any items of sports or beach wear or any other extremes of leisure wear are unacceptable in any cabin. I have traveled on 200+ international flights and I got to say the British Airways is by far the worst airline I've ever traveled. Help and advice about lost and damaged baggage, 24 hours, 7 days a week: Eastern Standard Time (EST), Make a new booking or check prices for flights, holidays, hotels, car hire or upgrades, Enquire about changes to an existing flight booking, Enquire about an existing holiday, hotel or car hire booking, Enquire about refunds for flight bookings. Customer Service Resources Customer Relations postal address You should return to the area to check the screens for acceptance. Search job titles. Report a missing or damaged bag or contents. Earn miles Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. Queries regarding Hotline bookings should be emailed to the "Hotline Helpdesk" team, accessed via the 'Travel' section of the BA intranet or on the home page of the former staff intranet site. On Business is our loyalty programme for small to medium sized businesses. For travel on flights operated by BA, BA CityFlyer, OpenSkies and the BA Franchisees (Sun-Air and Comair), listings must be made via idtravel.ba.com. Contact British Airways Contact: 0344 493 0787 International Code: BA Departs From: Terminal 1 Recommended Services Your booking reference consists of a combination of 6 letters and numbers e.g. From this date support for former staff with staff travel concessions will be provided by the BA People Services and Staff Travel teams. Your booking reference consists of a combination of 6 letters and numbers e.g. If you don't have Skype or Google Voice, you'll have to make an international call and charges will apply. Please have your booking reference ready when you call. Note: there is no dedicated bag drop desk for staff passengers. For all other circumstances, or if you have problems cancelling your booking online, please call us directly on877-767-7970. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Need to get in touch with British Airways? As a British Airways customer, Manage My Booking is a self-service online initiative designed to assist you by: Giving you reassurance about your booking by being able to view booking details 24 hours a day at any time up to when you travel for each flight. Greater London UB7 0EB |. It is not possible to pre-book special meals for rebate passengers. If a seat is allocated at the time of check-in, those passengers with hold baggage should proceed to a Fast Bag Drop desk to have their bags tagged. Have you already booked? Passengers who are not allocated seats at the time of check-in should retain their bags and go the to Flight Management Desk. Fax: +233 (302) 823 233. Boss of British Airways, Alex Cruz, is currently in the midst of being grilled by a Parliamentary Committee regarding the thousands of redundancies on the table for the airline. AB2CD3 How do I find my booking reference? It is essential to check that information, because that is the allowance which will apply, regardless of what may be on your ticket. Children under 16 years cannot travel on a rebate ticket unless accompanied by an adult travelling on the same type of rebate ticket. AB2CD3. Your IP: British Airways do not offer a company travel loyalty programme in the US but our partner American Airlines does. Please let us know by voting if the number works properly so that we can take a look if it doesn't and fix it ! If IT Support are unable to give you a password because your staff number is not in the system you should report this by email to the Staff Travel team at former.staff@ba.com quoting your staff number and service details, & they will check your eligibility. Check-in times To allow for the added security procedures now in place, please ensure that you have completed check-in formalities by 60 minutes before scheduled departure time . Lorem ipsum dolor sit, amet consectetur adipisicing elit. How we can help with delayed or cancelled flights, Get advice, links and contact details for lost and damaged bags. Request duplicate receipts, proof of travel and other insurance documents In addition to API, the USA requires all Visa Waiver passengers to have completed the Electronic System for Travel Authorization (ESTA) application, ideally at least 72 hours before departure. Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. If you need further details about refunds, please click here. YIDxxS1 will mean you are eligible to the economy class allowance. If you don't have a BSAFE password, or have difficulties logging in, please contact the BA IT Service Centre on+44 020 8562 4000. The headline good news is that the final number of redundancies has been reduced from a potential 12,000 to 10,000 through negotiations with the unions. No special service requirement is permitted when travelling on standby travel. Refreshed every minute. When should I check in? Flybe once provided more than half of UK domestic flights outside London. Where relevant you will see special offers and other local information appropriate to the country that you select as your home country. You should then proceed to a bag drop desk. You can also visit the offices located in different parts of our country. Please contact your preferred travel agent for bookings of 10 or more people travelling together. How can I stop them expiring? If offered, we ask that you politely decline. Business reporter British Airways has put thousands of its staff back on furlough because of delays to the restart of international travel. Please note this number is only available when calling within the UK. If you booked directly with British Airways, use this form to request: Please allow 48 hours from the time you made your booking before submitting your request. Published Oct 14, 2021. You'll need your staff number/user ID and a BSAFE password to log into this system. How do I arrange to carry extra or overweight baggage? Mariam Alqubaisi, Head of Sustainability & Business Excellence, Etihad Airways, said: "This flight has proved Book & Claim is the only . Over time different forms of staff travel were introduced; firm travel, 100% rebate, 80% rebate, often tied to seniority and or length of service yet 90% subload was by far the most frequently used. No credit card required. Use this form to log in to your account or to create an account for the British Airways executive club, Have you already booked? Please visit our Help centre for more support if you have a question about your booking or flight. This site is protected by reCAPTCHA and the Google. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. By using ba.com you agree to the use of cookies. The Touchdown Helpdesk closed on 15th May 2017, marking the closure of the BA Touchdown Team. 01, 02 and 03 numbers are included in allowances else geographic rate. Tel: 020 8562 5777 If the kiosk prints a boarding card with a seat number, this means you have been accepted for the flight; please go immediately to the departures lounge and the gate. If your attire is inappropriate for the cabin of eligibility, you will be seated in a lower cabin, or may be refused travel. Your booking reference consists of a combination of 6 letters and numbers e.g. AB2CD3. Passengers without bags should proceed to security. One laptop bag OR one briefcase OR one handbag. 2011 BA Clubs Regus 450 Bath Road, Longford. British Airways employs 26,533 employees. Please also read our Privacy Policy under which, to the extent stated, you consent to the processing of your personal data. Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. Website: www.ba.com/heritage Fly the World (Staff Travel). All flight and holiday reservation queries are dealt with by BA. Click on thefollowing link to go to the ESS websitehttp://my.baplc.com. Answer Id 1957 Screen Reader users press Enter to select a Filter by product. Changes to Terminal 3 check-in effective 17th September 2015 Check in at a kiosk in Zone D. If you are allocated a seat follow the kiosk instructions to have your bag tag(s) issued. Tel: 0208 513 2525 (9-12.30, Mon-Fri) Monday - Friday: 09:00-13:00 Eastern Standard Time (EST). Performance & security by Cloudflare. You can also get in touch with us on Twitter @British_Airways. The carrier has announced that it will begin recruiting cabin crew members to start working from Spring 2022 onwards. Queries regarding Hotline bookings should be emailed to the "Hotline Helpdesk" team, accessed via the 'Travel' section of the BA intranet or on the home page of the former staff intranet site. BA had begun to bring people back ahead of the. British Airways Employee Reviews about "staff travel" Updated Nov 29, 2021. If you are abroad, the contact number for British Airways Executive Club Silver is: +44 (0) 207 949 3065. Claim baggage-related expenses or compensation. Sign up for a free account. Please have your booking reference ready when you call. Currently British Airways does not issue a photo id card to widows and widowers of former staff. Search over 700 All airports with self-service check-in kiosks. Questions submitted through this form cannot be answered, as StaffTraveler is not associated with British Airways. If the flight is open, the check-in agent may ask if you want an aisle or a window seat, but this depends on availability. Our country's creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. Amenity bags will not be given to staff who travel in premium cabins. Earning British Airways Avios. Heathrow. free lookups / month. Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. Staff travel colleagues will then be on-loaded via a dedicated Flight Management Desk in Zone A. Employees should dress in a smart casual style which may include smart, clean jeans and training shoes. Staff Travel BA Touchdown Staff eligibility criteria If you are eligible for staff travel concessions you can view the Former Staff Travel guide in the Frequently Asked Questions section of the Employee Self Service ( ESS) website by typing 'Former Staff Travel guide' in the search box. As much as wed love to help over the phone, you will find it easier to get in touch by dropping us a message. What ways can I check in? You must check the screen in the office for further information. Excesses may apply. Please remember that for international travel, each passenger must have a valid passport, and must have relevant visas for the destination, and for scheduled points en route, in case off-loading becomes necessary. This information has been found through the company's General Terms & Conditions documentation or shared by our visitors : British Airways phone numbers 1890 626 747 33 17 32% Ireland 1866 835 4133 5 0 100% Mexico More phone numbers British Airways website www.britishairways.com What is British Airways's email addresses? There isalso anemail addressFormer.Staff@ba.comforcomplex questions that cannot be resolved by calling the staff travel call centre and for general administration matters such as staff travel eligibility. If there is a need on the day to upgrade on departure to a cabin higher than your cabin of eligibility, those who do not comply with the dress code applicable to the available cabin will not be considered for an upgrade. Contacting British Airways - by phone or otherwise. While the business class service . This website might use cookies for ads, social media and analytic metrics. Please visit our Help centre for more support if you have a question about your booking or flight. With this card, you can earn 75,000 Avios after you spend $5,000 on purchases within the first three months of account opening. Email Form, Make a new booking or check prices for flights, holidays, hotels, car hire or upgrades, If you are ready to make a booking, youll find our cheapest prices are available. They've got a few ways you can contact them depending on your preference: If you've already raised something with them (i.e. If you don't have a BSAFE password, or have difficulties logging in, please contact the BA IT Service Centre on+44 020 8562 4000. When planning your trip, please ensure you leave yourself enough time to land and check-in again at any intermediate point. Alternatively, passengers will be able to re-list themselves at one of the Employee Self Service (ESS) kiosks available by the Customer Service Desk adjacent to the terminal entrance door. Making staff travel easy and stress-free, like it should be! If you are not allocated a seat at check-in proceed to the Staff Travel Room located to the right at the rear of the zone. When there are two or more interline employees travelling on the same flight, the time of check-in at the station where you are boarding your flight will determine the onload/offload and the cabin upgrade/downgrade order. If traveling with hand baggage only, proceed to the ESS Flight Management Desk to have your boarding card issued and documents checked. British Airways is letting non-revenue staff passengers take onboard amenity kits and pyjamas as part of a series of improvements to help boost morale. Clear All. Now, we're looking to build on this spirit and passion to make tomorrow . Important Information British Airways ID check Please note that your staff ID will be checked when you pick up the car. Boarding Once you are waiting for your flight at LHR, you can enter your PNR code at www.britishairways.com/onload on your phone. Please refer to the FAQ on my.baplc.com for further information. 2 . We'll make sure your comments reach the right person. 09042890159 Email: pass-issue.1.unit@ba.com For other British Airways Executive Club membership tiers: The British Airways Executive Club Gold member's telephone number is 0800 123 111. Address:Liaison Council, c/o BA Clubs, Regus 450, Bath Road, Longford, Middx,UB7 0EB, Retired Staff Association Try Social Media "DM via Twitter." Our listing site is not currently able to process tickets that feature other airlines and routes that are not specific to BA. British Airways Plc, Waterside PO Box 365 Harmondsworth, UNITED KINGDOM UB7 0GB https://www.britishairways.com Phone Contacts Main: +44 20 8738 5050 Customer Service: (312) 843-5794 Toll Free: (800) 247-9297 How to get through to an operator: press 3 for a representative. During his time at British Airways Sean held a number of senior roles including Finance Director BA Cargo, Head of Corporate Strategy and Executive . The British Airways Executive Club Bronze member's telephone number is 0800 597 7580. As an airline industry employeewhere can I find help with my personal admin and/or booking staff travel concessions? Phone number : 020 8562 4000 The free alternative or geographic telephone number to call British Airways (BA) (linked to the premium rate phone number 01614475665) is included on your calls if you ring from an inclusive landline call package and is also available when calling from abroad. Lorem ipsum dolor sit amet consectetur adipisicing elit. Only use this form to add British Airways tips & notes to the StaffTraveler Airline Notes database. Refund requests may be subject to a servicing fee. Find Reviews. Cloudflare Ray ID: 7a2c63981fec32af The linesareopenbetween 0700-2000 hrs(UKlocal times) 7 days a week, with the exception of 25 December and 01 January. You'll see the most relevant contact details for you if you are logged in to ba.com. If you are calling from outside the UK the telephone number is +44 (0)161447 5665. Your allowance will be in accordance with the type of ticket you are using. 080 numbers are free from landlines and mobiles., calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 call. One medium bag, maximum dimensions 56 x 45x 25 cm (22 x 17.5 x 9.85 ins), maximum weight 23 kg/51 lbs (but you must be able to lift it into the overhead locker yourself). Use of a safety seat for an infant is not permitted on board for rebate passengers. AB2CD3. If not, please call us. You can also get in touch in the following ways: WhatsApp: +44 7756 165803 Tweet: @BBC_HaveYourSay Upload your pictures/video here Or fill out the form below Please read our terms & conditions and. At British Airways weve always taken data protection very seriously. We want you to know you can trust us to respect your privacy and keep your personal information safe. Learn more about the types of assistance we offer - including wheelchairs, If you have made a booking, you can request assistance in Manage My Booking, Travelling while pregnant or with medical conditions, including advice for food allergy sufferers. : To change a booking/action a refund please fax us where a colleague will be happy to help. Daily, 7am - 11pm: Eastern Standard Time (EST). British Airways is back on the hiring road. If youd like to speak to us about a refund enquiry, to make changes to an existing booking or to discuss your Executive Club account, rather than call Customer Relations please contact Executive Club. (BA Heritage Centre / Museum, at Waterside) Please include your flight details or booking reference if you have an existing booking. Please contact Staff Travel for further details If you were dismissed from TfL, you are not eligible for travel facilities If you were granted an immediate enhanced ill-health pension, you. Thai Airways International (THAI) had a strong financial performance in the final quarter of 2022, reflecting the gradual recovery of Thailand's tourism industry. For the most relevant contact details, log in to your Executive Club account. Address: British Airways Plc ID Unit, Hanger 6 Gate 3, South Perimeter Road, Gatwick, RH6 0PQ, BA SpeedwingCentre Continue reading. Daily, 7am - 1am: Eastern Standard Time (EST), Monday - Friday, 7am - 3pmSaturday and Sunday, 7am - 3pm: Eastern Standard Time (EST). Find further help and advice about lost and damaged baggage, BSL Video Relay Service with SignLive Monday Saturday: 0900-1700