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However, your appreciation on the Golf and our restaurants have been well acknowledged and shared. Please rest assured that we have taken your constructive feedback on board and will ensure that all our guests will only get the very best in all aspects of their stay. Eventually i don't regret spending my birthday there. A simple order of 2 iced Americanos and one green tea took 20 minutes and in the end we had 5 versions of Coffee (milk, sweet, iced tea) on the table and at last what we ordered after explaining the order to a restaurant manager. Please see our partners for more details. Our Management connected with you all along your journey and hope we covered the above-mentioned comments as much as we could. We look forward welcoming you back very soon. I cannot understand how some can down rate this hotel, I stayed there for business, however enjoyed the facilities after business hours. Dear rebeccamZ6293QU, Thank you for staying with us, your trust in Long Beach Mauritius and taking the time to share your feedback. I am delighted to read that you have enjoyed your stay with us as well as the facilities, service and our boat house. Once, the lady teaching water gymnastics saw me having my child in my arms and bringing a drink and went out of the pool to help me! . It's the best experience ever and for sure will visit again. Your feedback is a great source of motivation for us as we try to achieve even higher standards of service and care. Overall a well run and managed first class resort and a credit to this small group of hotels. Your satisfaction is the greatest reward of the team, and certainly will act as a source of motivation to perform even better. Sincerely, Christian Jaquier, Great place to spend a beachy holiday and playing golf at ANAHITA GOLF COURSE, Beautiful beach, it was great to have an ocean front room, specially the staff have been amazing - they are well trained and customer orientated - the chief of the restaurant and his team where looking great after all guests and their special requests - Mr. Tony and his team did a great job and also the driver Mr. Baba was taking care for the shuttle to the golf course in a special way - we have never had such an experience before. A manager for example. It is not only about the taste, but the style it is served, the truly kind waiters the programs in the evenings were what you would pay hundred to attend what incredible voices these people have my kids and us really, really enjoy it being there. Warm regards, Christian Jaquier, Hk Shah Alam services was extremely good. Please rest assured that we have taken your constructive feedback on board and will ensure that all our guests will only get the very best in all aspects of their stay. It's the best experience ever and for sure will visit again. Is parking available at Long Beach Mauritius? Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. We are a family with 3 children ages 8, 6 and 18 months. 1 miles from property. The personnel welcomed us so well, specially Mr. Adesh who was i guess the one in charged. Tripadvisor gives a Travelers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. The Residence Mauritius View Hotel 3,549 reviews 1.9 miles from Long Beach Mauritius Free Wifi Free parking Special offer Visit hotel website All Inclusive 2022 Ambre Mauritius View Hotel 8,637 reviews 2.0 miles from Long Beach Mauritius Free parking Beach All Inclusive 2022 LUX Belle Mare View Hotel 8,505 reviews They have a great formula to cater for, Dear Francois, Many thanks for sharing your fantastic review concerning your recent stay at Longbeach Mauritius through Trip Advisor. Definitely recommend this resort. We also got our room finally at 4 o clock pm (we arrived at 9 in the morning- promised to get a room by 2 pm) after several issues and changes and stayed without our luggage the entire day. But it was all forgotten as soon as we were able to put on our flip-flops and enjoy this beautiful resort! What food & drink options are available at Long Beach Mauritius? Again the staff is very nice and sweet, but this is not the service you pay for at a five star. The excellent service and warm welcome received at Hasu Restaurant. Also the room does not look like in the pictures. Reviews of Long Beach Mauritius Off the B59, Coastal Road , Belle Mare, Mauritius #12 of 24 hotels in Belle Mare See the property Languages: Traveller type: Sort by: 100% verified reviews Real guests. We really did not know much about the specialty of Hasu, so we asked Mr. Adesh himself to surprise us with the best dishes. Warmest regards, Christian Jaquier, We have just returned from a planned 10 night stay (extended to 12) at Long Beach. Going to breakfast half an hour before they close is too late for some dishes? Yes, dry cleaning and laundry service are offered to guests. Thank you for your appreciation, excellent rating and high recommendation. Real opinions. What to do What to Do in the Hotel's Region Golf - West . May be you can release some pressure from them :), Dear Evelina G, Thank you for choosing the Long Beach Mauritius for your family trip and for sparing some time to share your experience about your recent stay at our property. high service quality and best food; rooms worn out and renovation required. His customer service is excellent and his kindness is beyond expected. Fantastic, Dear Guests, Many thanks for sharing your fantastic review concerning your most recent holidays through Trip Advisor. I certainly look forward to the pleasure of welcoming you again on a next visit to our resort. The first 2 coffee tabs are for free, then you have to pay (where else on the globe in a five star?). Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. Constance Belle Mare Plage: Magical Mauritius - See 6,966 traveler reviews, 8,637 candid photos, and great deals for Constance Belle Mare Plage at Tripadvisor. #1 Best Value of 47 Beach Resorts in Mauritius "Excellent facilities, good food, lots of variety, very good gym and exercise classes, amazing beach with water sports, padi diving center, one out of four pools is heated, amazing live bands and singers every nigh." Warm regards, Christian Jaquier. Thank you for staying and celebrating your honeymoon with us here, in Mauritius. Next: the breakfast buffet. Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. Dear Gsilbe870421, Thank you for sharing your experience encountered at our resort. Thank you for your enthusiasm towards our resort and service. I look forward to welcome you for other great moments. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. with and not the guest to deal with it. It is always a pleasure to read that our guests are satisfied with the service, the layout and the location that we provide at our Resorts. Claim your listing for free to respond to reviews, update your profile and much more. Overall service quality is outstanding. But first things first: we had issues with our airport transport as we booked via an agency and we were not able to reach the hotel so we took a taxi. team. The swimming pools, the morning yoga, the entertainment, spa, restaurants, kindergarden they are all really much beyond expectations. Payments made by partners impact the order of prices displayed. I was having a few massages and facial rituals, all very relaxing and refreshing. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Your satisfaction is the greatest reward of the team, and certainly will act as a source of motivation to perform even better. It is not only about the taste, but the style it is served, the truly kind waiters the programs in the evenings were what you would pay hundred to attend what incredible voices these people have my kids and us really, really enjoy it being there. From the waiting staff, the bar, the beach all done with a smile. We look forward to welcoming you back to your home away from home in the not so distant future. more. It took five times to get a simple black iced coffee, my napkin was dirty, there is only one kind of cheese..it is simply not a five star breakfast. . I work in tourism and I would have at least offered a compensation for that day and I wouldn't have sent someone ahead who couldn't do anything about the process anyways beside apologising. The team led by Christian could not do enough for us. Thank you for your appreciation, excellent rating and high recommendation. My son saw some Paw Patrol toys and they were happy to rent them to him (for free) to play during our stay. We will share your reviews with all the staff, specially with Oliver and it will definitely a boost for all of us. We look forward to welcoming you back to your home away from home in the not so distant future. Loane down at the Tides restaurant took such great care of us every day, thank you! Diving and snorkelling are 'must-do' activities, as are kayaking, paddle boating, water skiing, windsurfing and glass-bottom boat tours. Yes, guests often enjoy the ocean view available here. Long Beach Mauritius, Belle Mare: Bekijk 5.782 beoordelingen, 7.650 foto's en aanbiedingen voor Long Beach Mauritius, gewaardeerd als nr.6 van 11 hotels in Belle Mare en geclassificeerd als 4,5 van 5 bij Tripadvisor. I work in tourism and I would have at least offered a compensation for that day and I wouldn't have sent someone ahead who couldn't do anything about the process anyways beside apologising. We are delighted to be made aware that the team, the location, the facilities and the layout contributed at large to the success of your holiday. We have been to numerous hotels in mauritius and travelled to many countries but we have never met someone so kind along with an exceptional customer service like his -From Rughoo Bhikoo family, Dear janhavir2023, Greetings from the Long Beach Mauritius! There are more places to choose from in the, Frequently Asked Questions about Long Beach Mauritius. Looking forward welcoming you back very soon. In response to your concerns, we regret that the service was not up to your expectation. Special thanks to Oliver and his team at the beach bar! Warm regards, Christian Jaquier, Hk Shah Alam services was extremely good. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. See more questions & answers about this hotel from the Tripadvisor community. Is parking available at Long Beach Mauritius? Yes, free parking is available to guests. A manager for example. Own or manage this property? A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. Best regards, Christian Jaquier, Hotels near Aquacity Belle Mare Watersports. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. Thank you for mentioning our team member Shah Alam, who will be fully recognized for his great service. Its 255 rooms are harmoniously arranged in three semi-circles with wonderful views over the crystal-clear waters of the lagoon, the coral reef and the Indian Ocean beyond. Long Beach, Mauritius is a haven of laid-back luxury, with traditional Mauritian hospitality and an unforgettable idyllic setting for your five-star holiday to Mauritius. They would see me caring my little one and run to give me a hand with my luggage or bring her. Variety of restaurants and quality and selection of food exceeds expactions. Hotel services was great. Merci Long Beach, Dear Guest, Thank you for choosing to stay at Long Beach Golf & Spa Resort during your most recent trip to Mauritius and for your amazing reviews with us through Trip Advisor. Hotel services was great. He was a great kind person. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. But the final random act of kindness was as we were leaving, our transfer to the airport didnt turn up so the hotel swiftly arranged one of their cars. Again the staff is very nice and sweet, but this is not the service you pay for at a five star. Flic en Flac Beach: Mauritius - Feb 2015 - See 3,179 traveller reviews, 2,122 candid photos, and great deals for Flic En Flac, at Tripadvisor. Read more Overall everything was great but what really made our experience was the friendly hospitality we received from staff all over the resort. Dear loveeat74, Greetings from the Long Beach Mauritius! We will stay here until next week, but will not come back if things do not change. (We were here 12 years ago and it was a different experience) I dont want to hear another apology, I want things to work and just have a relaxing time. In response to your concerns, we regret that the service was not up to your expectation. It is simply not 5 star. Also, thank you for mentioning those who have had the privilege of looking after you during your stay. Sincerely, Jean-Marc Ma-Poon, Great Stay, Great Hotel & facilities & Great Management Presence. Nearby attractions include Belle Mare Beach (2.8 km), March de Flacq (5.0 km), and Sagar Shiv Mandir (2.7 km). But first things first: we had issues with our airport transport as we booked via an agency and we were not able to reach the hotel so we took a taxi. Do not miss also to treat yourself well at the Spa. We do hope that aside these unusual shortcomings, you have had an enjoyable stay and that we would have the opportunity to welcome you back very soon for a unique experience. Our Management connected with you all along your journey and hope we covered the above-mentioned comments as much as we could. Well, the staff simply made our experience beyond perfect and treated the bride and groom wonderfully. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. The hotel is fabulous in many ways. The location of the resort is very nice with a very good beach. I don't want excuses and apologies from several people- just someone who is taking care of an issue in an efficient and guest centered way and taking complaints and concerns seriously. A playground resort by day and night, it's all about music, art, food and wellbeing. When we arrived they tried to tell us that it was the agencys fault and we should deal with it. Nice team at the restaurant Chopsticks! But several are just not trained. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. It took five times to get a simple black iced coffee, my napkin was dirty, there is only one kind of cheese..it is simply not a five star breakfast. From the waiting staff, the bar, the beach all done with a smile. There are more places to choose from in the, Frequently Asked Questions about Long Beach Mauritius. We are a family of frequent travellers and I can assure you that the food is beyond any expectations. What food & drink options are available at Long Beach Mauritius? Dear Gsilbe870421, Thank you for sharing your experience encountered at our resort. Does Long Beach Mauritius have any great views? This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Your satisfaction is the greatest reward of the team and certainly will act as a source of motivation to perform even better. We are delighted to read that you have enjoyed your stay with us as well as the facilities and services offered, especially Mr. Vimal Rambhojun, our associate, who will be fully recognized for his outstanding performance. The staff is exceptionally kind and caring. What are some restaurants close to Long Beach Mauritius? 8.7 Excellent beach. Wish I could give it a 10* rating! We recommend calling ahead to confirm details. Long Beach is set on a lovely, one kilometre long blonde beach lined with 750 sun loungers. We had a fabulous Easter break at the Long Beach resort. Yes, free parking is available to guests. Really, do not miss your chance visiting this place. I do hope that we may welcome you back in the future for a better experience. We look forward welcoming you back very soon. We have been to numerous hotels in mauritius and travelled to many countries but we have never met someone so kind along with an exceptional customer service like his -From Rughoo Bhikoo family, Dear janhavir2023, Greetings from the Long Beach Mauritius! To have the opportunity to improve your stay to a better one, we have shared your experience with the concerned team, who will take the measures to solve the mentioned points. Sincerely, Jean-Marc Ma-Poon. There are plenty of toys, activities, anything that you can think about. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. Long Beach. Dear Guest, I would like to thank you for staying at our resort and also for taking the time to write a review of your experience. with and not the guest to deal with it. Best of luck Hotel Long Beach, Dear Jubair786, Greetings from the Long Beach Mauritius! This Team is so friendly and nice and it was a pleasure to order our Drinks there. Also a good gym, for those who is important. Amazing stay, great hotel on Easter holidays with my family. This place is truly amazing. The hotel itself is beautiful in a spectacular setting. Sincerely, Jean-Marc Ma-Poon, Absolutely awesome vacation on Easter with my Family. (We were here 12 years ago and it was a different experience) I dont want to hear another apology, I want things to work and just have a relaxing time. We look forward welcoming you back very soon. Warmest regards, Christian Jaquier. This would normally have a cost attached but the hotel asked the driver not to take our money and they would sort it out. Not quite a 5 star hotel ,but still a lot to recommend it. - See 5,782 traveller reviews, 7,055 candid photos, and great deals for Long Beach Mauritius at Tripadvisor. It was a superior sea view room. All the best wishes for them. At the heart of the resort is the piazza, with restaurants, bars and shops surrounding the chic central square. From the waiting staff, the bar, the beach all done with a smile. Yes, guests often enjoy the ocean view available here. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. Next: the breakfast buffet. May Allah bless him. I decided to go to Mauritius for my honeymoon, and Mauritius and Long Beach for the Christmas season were amazing. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. No fresh juices (they can't make fresh orange juice, really?) Sincerely, Jean-Marc Ma-Poon, Its true, the best of all was the beach and the sea. . The Names of them are Vimal the Magic Rum Mixer, Oudaye, Toory, Koushal and Deevesh. Warmest regards, Christian Jaquier. Thank you for your appreciation, excellent rating and high recommendation. Please see our partners for more details. The hotel itself is beautiful in a spectacular setting. I will share your reviews with all the staff and it will definitely a boost for all of us. Overall a well run and managed first class resort and a credit to this small group of hotels. These above mentioned concerns were raised to the Management for actions to be taken. Does Long Beach Mauritius have airport transportation? Thanks to the Manager Seetul and his Team. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. Long Beach Mauritius: The excellent service and warm welcome received at Hasu Restaurant - See 5,783 traveler reviews, 7,055 candid photos, and great deals for Long Beach Mauritius at Tripadvisor. Warmest regards, Christian Jaquier. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. The room we were promised in the end had maintenance issues out of a sudden and we had to move to another one. We are glad to hear that you discovered the water activities with enthusiasm. Our kids had the most amazing time and made lots of new friends. Eva Maria from Austria :-), Ocean front rooms are overlooking the beach, Dear Guest, I would like to thank you for staying at our resort and also for taking the time to write a review of your experience. See more questions & answers about this hotel from the Tripadvisor community. Taxes and fees that are shown are estimates only. more. May be you can release some pressure from them :), Dear Evelina G, Thank you for choosing the Long Beach Mauritius for your family trip and for sparing some time to share your experience about your recent stay at our property. Water sports like sailing, kayak, etc are included in AI package. We particularly loved the spacious, well maintained grounds, the international quality restaurants and the beach location. Special thanks and endlessly great greedings to the Team at the Pool, especially to Vanisha, Olivier, Mudoo, Ougesh, Ramesh, Nedesh, Mozanim, Vimi (so nice smile), Nitish, Lorenzo Shurveer and Boholan (the god). Our room was very nice but had a bit of a funny smell in the wardrobe. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. I certainly look forward to the pleasure of welcoming you again on a next visit to our resort. Our kids spent a bit of time at the kindergarden and we were able to feel how much care and attention these ladies were giving to the children. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. I do not know from where to start we were travelling with 2 toddlers, 1.5y old and 3.5y old, staying at a villa on the beach for a week. Sincerely, Christian Jaquier, Great place to spend a beachy holiday and playing golf at ANAHITA GOLF COURSE, Beautiful beach, it was great to have an ocean front room, specially the staff have been amazing - they are well trained and customer orientated - the chief of the restaurant and his team where looking great after all guests and their special requests - Mr. Tony and his team did a great job and also the driver Mr. Baba was taking care for the shuttle to the golf course in a special way - we have never had such an experience before. Are there opportunities to exercise at Long Beach Mauritius? Finding excuses instead of solutions and in the end trying to make the guest dealing with it- that is simply not what you would call guest service. The personnel welcomed us so well, specially Mr. Adesh who was i guess the one in charged. Which room amenities are available at Long Beach Mauritius? Overall service quality is outstanding. The chef went out of his way for us and the food was amazing! The staff is exceptionally kind and caring. The sea temperature is one of the best I've experienced. I certainly look forward to the pleasure of welcoming you again on a next visit to our resort. Long Beach Mauritius, Belle Mare: 5,782 Hotel Reviews, 7,650 traveller photos, and great deals for Long Beach Mauritius, ranked #6 of 11 hotels in Belle Mare and rated 4.5 of 5 at Tripadvisor. Top room amenities include a minibar, air conditioning, and a flat screen TV. Also when you come too late (half an hour before the official end) you really have to insist to get the fruits they serve earlier. Thank you for your appreciation, excellent rating and high recommendation. The rooms were amazing, cleaned and tidied to an extremely high standard every day. It's about 1 hour transfer from the airport and about a 30 minute walk along the beach from Flic en Flac which is quite small and actually not really worth leaving the hotel for. They dont realize when you sit down at breakfast. Please rest assured that we have taken your constructive feedback on board and will ensure that all our guests will only get the very best in all aspects of their stay. Own or manage this property? Going to breakfast half an hour before they close is too late for some dishes? Book Long Beach Mauritius, Belle Mare on Tripadvisor: See 5,613 traveller reviews, 7,466 candid photos, and great deals for Long Beach Mauritius, ranked #6 of 11 hotels in Belle Mare and rated 4.5 of 5 at Tripadvisor. Thank you for your excellent feedback, which I will be delighted to share with my team. From the moment we arrived, the service, friendliness of the staff and facilities were without exception. Does Long Beach Mauritius have airport transportation? Food was excellent throughout and restaurant staff could not do enough to please us. Claim your listing for free to respond to reviews, update your profile and much more. Shannon, from the Spa team, will be pleased to hear that she offered an exceptional treatment, and will surely be recognized. I am a real Japanese Food lover and my husband took me to a surprised birthday dinner at Hasu restaurant long beach. I highly recommend eating in Hasu. Belle Mare . No fresh juices (they can't make fresh orange juice, really?) We do hope that aside these unusual shortcomings, you have had an enjoyable stay and that we would have the opportunity to welcome you back very soon for a unique experience. We really did not know much about the specialty of Hasu, so we asked Mr. Adesh himself to surprise us with the best dishes. By the way, if the option is to stay mainly in the hotel, and not hanging around in the island every single day, I think all inclusive option does worth it, but Ill be back to this during my comments. It was a great experience with Hotel Long Beach. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. This is not how you treat guests. We had a great time at Longbeach Hotel. Warmest regards, Christian Jaquier, We have just returned from a planned 10 night stay (extended to 12) at Long Beach. We were welcomed warmly and were greeted with smiles and genuine conversation by all members of staff all week, from gardeners to management. See 5,762 traveler reviews, 7,615 candid photos, and great deals for Long Beach Mauritius, ranked #6 of 11 hotels in Belle Mare and rated 4.5 of 5 at Tripadvisor. The Long Beach Hotel had various activities and honeymoon privileges. Thank you for your excellent feedback, which I will be delighted to share with my team. But several are just not trained. To have the opportunity to improve your stay to a better one, we have shared your experience with the concerned team, who will take the measures to solve the mentioned points. We were just beyond tired but it seemed like "the right hand didn't know what the left was doing" (and some simply dont care because I asked for the manager and nobody took care of that) and excuse were made. The room we were promised in the end had maintenance issues out of a sudden and we had to move to another one. Also i want to say some especially and limitless greeding to the really nice Team at the Pool Bar. Anahita Golf course one of the best. We are glad to hear that you discovered the water activities with enthusiasm. to many issues in the room.renovation required. Mr. Adesh and there was another gentleman (i guess he was one of the cook ), the took care that we are feeling at ease. They bring you tea but no cups, etc. Room types may vary. I decided to go to Mauritius for my honeymoon, and Mauritius and Long Beach for the Christmas season were amazing. Dear rebeccamZ6293QU, Thank you for staying with us, your trust in Long Beach Mauritius and taking the time to share your feedback. Kindness, being our moto, will remain our top priority to make you experience the beauty of Mauritius. We will share your reviews with all the staff and it will definitely a boost for all of us. I sincerely hope to welcome you back amongst, whereby we shall have the opportunity to prove that the experiences you lived is not the level of service we provide to our valued guests. These above mentioned concerns were raised to the Management for actions to be taken. My son saw some Paw Patrol toys and they were happy to rent them to him (for free) to play during our stay. Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. The personal service we received was outstanding; any small niggles we had were promptly and efficiently sorted out. Looking forward to welcome you in a nearest future at Long Beach Mauritius. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. It took five times to get a simple black iced coffee, my napkin was dirty, there is only one kind of cheese..it is simply not a five star breakfast.