In the rare event more than 28 working days lapses please get back in touch with us and the advisor assigned to your case will investigate this. ZigZag Global Return Portal Please be patient while we process your request. If you have any questions please email our team at care@femmeluxe.co.uk and a member of the team will be assigned your case.Kind Regards,Emily. Your return will be processed in approximately 14 calendar days. Tried to contact them but they dont even respond to you! Had email from Anna wanting pictures but tried to reply to the email and just bounced back! All orders under 150 will be charged postage of 4.90 in line with Royal Mail first class tracked parcels including our gift wrapped service. Clothing items of the Femme Luxe brand are quite popular with a majority of UK ladies because of their quality and affordable prices. I will pass this onto the web team to see if this can be looked further into.I hope you have a great rest of the week. Get the returns experience right and 92% of shoppers make repeat purchases. Kind Regards,Emily. Usually, your refund process will be completed within 3-5 days and you will receive a full refund as per your original payment method. No es posible calcular los costos de envo. When I finally got a response, there was no apology or acceptance of blame - they simply have no regard for their customers and I honestly dont know how they are still going. - UK customers can use our prepaid returns label. The Luxe Nude currently uses Royal Mail, UK Mail, DHL and FedEx services to ship to the UK and around the world, with standard and express shipping choices accessible in many areas. Ive sent a reply 4 different occasions and no response. Find out how we combat fake reviews. $45.00 $30.00 (33% off) Zebra Print Ribbed Side Ruched Mini Dress - Reni $33.00. Discover our ambitious new 2040 environmental pledge, For the latest information on industrial action/strike. Disgusting company that should be closed down! *Please retain a proof of postage receipt until youve been credited for your return. Categories . This was 3 different emails of Chris trying to convince me to keep the items, by offering 15%, 20% and 25% back. Sun-Fri if order placed before 11pm on Friday. We advise all customers to take a photo of the postage receipt they receive from the courier. by | Jun 29, 2022 | report illegal parking vancouver | city of glendale, wi property assessment | Jun 29, 2022 | report illegal parking vancouver | city of glendale, wi property assessment I can see a member of the team is assigned your case. Product search Search Click enter to go to the search tool. Comes with spare embellishments. 2.99. Your wardrobe needs classic cute and pretty dresses to take your wardrobe to another level. 3 - 5 Working Days. Receipt date will be provided by the courier service. Upon reading reviews, it appears to be a general issue that many customers are frustrated about. Crystal Commons Townhomes, Allover Floral Print Rib Knit Crop Top. royal mail femme luxe returns label royal mail femme luxe returns label. Return items in the condition you received them: Please ensure that all items are returned unworn, unwashed and undamaged. Hello world! Criss-cross design. Quoted prices are to locations that don't Incur a location charge (compared on 06/04/2022). Emma J Shipley. Return items within 28 days: If you need to make a return, please do so within 28 days from the date you placed your order. Hi Tanya, Thank you for the review. House of CB is a leading British womenswear brand, internationally acclaimed for its feminine, luxury and versatile pieces. The items on this website are good! You can do so by returning to the following address: //