Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. Secure Web Authentication is a Single Sign On (SSO) system developed by Okta to provide SSO for apps that don't support proprietary federated sign-on methods, SAML or OIDC. Liveops brought a new level of professionalism to our needs. Some client programs may require Independent Contractor Agents to provide services above-posted minimum standards to maintain eligibility. !#liveops #seoulbox #onlineincome We are passionate about the agent experience, because we know agents have many choices in their careers. They are empathetic and committed to each interaction with your customers. View our background and credit check requirements here. Director of Customer Care, healthcare organization. Contribute towards the continued success of Liveops by lending your expertise in the areas that every business needs to stay at the top of their game, and continue to be an industry disrupter. LiveOps Inc. View our background requirements here. The background check requires a $24.99 processing fee paid directly to our vendor. Join Liveops Nation and experience the freedom and autonomy of being self-employed! The ability to create your own schedule is one of the best perks of being an Independent Contractor Agent with Liveops. Good pay, ability to make your own schedule. The pay is great and is based on talk time. Keep in mind, the more you service, the higher your earning potential! Independent Contractors are responsible for expenses and control their profit and loss. Set your own schedule to work around your life. Security Assertion Markup Language is an open standard for exchanging authentication and authorization data between an identity provider (IdP) and a service provider (SP) that does not require credentials to be passed to the service provider. Want to build your own integration and publish it to the Okta Integration Network catalog? Join Liveops Nation and experience the freedom and autonomy of being self-employed! Agent Sign-In. We call the agent community Liveops Nation. Managing multiple systems, programs, and screens simultaneously. Duo Security for MFA | Okta. Liveops provides people with varying skill sets with the unique opportunity to become a business owner while meeting the demands and obligations of their family. When call volumes are low, you pay less. With world-class customer support and education to serve multiple professions, we're here to help professionals reach their career goals. Their consistency, professionalism and customer service are unparalleled in the industry. To enable that option, the Duo admin must select the Self-service portal in the Duo Admin Panel. Earning potential. Please review the Liveops basic technology requirements by clicking here. Want to become a Liveops agent? Agent Login. We also love having a bit of fun on the side, with events such as happy hours, charity projects and recreational sports. I love that I can use the empathy and communications skills I learned in school to help customers for the luxury brand I serve through Liveops as well as the patients I treat as a nurse.. Trying to find the "liveops nation" Portal and you want to access it then these are the list of the login portals with additional information about it. Liveops path to becoming an Independent Contractor Agent: Independent Contractor Agents choose their own schedule by self-scheduling in 30-minute blocks. Push either the users Okta password or a randomly generated password to the app. They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. I can choose to take off Friday, or just do the afternoon so I have an open morning, if I want to do the gym or if I want to go play some golf., I work about 13 hours a week and I love that the flexible schedule allows me to help my grandchildren with distance learning. With two decades of virtual service experience, Liveops has delivered over a hundred million call interactions and currently generates $2 Billion in client revenue each year. You are using an unsupported browser. To get your own box visit myseoulbox.com.Some links below may be affiliate links, which means if you buy something using that link, Ill receive a small commission.This video discusses the many helpful tips I can think of for new LiveOps agents. Without a doubt, they are the most organized company weve ever worked with. This app integration supports Single Sign-On. Explorerecent.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Liveops: Flexibility. When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. I am being paid to do what I enjoy, which is helping people. HSA and PPO Options The VirtualFlex platform also can augment your existing contact center, providing support to your patients while your internal agents attend company-wide meetings. Returns the exact phrase match within quotes. Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor . Liveops agents have the understanding and program-specific certifications needed to not only enroll and onboard members and patients into your program, but also encourage them to stick with it and remain compliant with your product or device. Join the teams that work behind the scenes to make Liveops one of the most innovative companies in the virtual contact center space, including client solutions, IT, program development, workforce management and everything that goes into making our solutions stand out. FLEXIBILITY AT SCALE. Developer Center. When the application is used as a profile master it is possible to define specific attributes to be sourced from another location and written back to the app. 5.0. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. How Right Time Schedules Translate to Enhanced Customer Experience Outcomes, Scalable contact center solutions drive results in healthcare, Fueling company growth and patient health a healthcare case study. Liveops Nation agent news. Want to become a Liveops agent? This feature is not required for all federated applications as user authentication takes place in Okta, however some apps still require a password. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. OpenID Connect is an extension to the OAuth standard that provides for exchanging Authentication data between an identity provider (IdP) and a service provider (SP) and does not require credentials to be passed from the Identity Provider to the application. Overwhelmed by administrative inefficiencies and expanding legal constraints, our team set out to build a solution that would help companies do it right. Scottsdale, AZ liveops.com Joined January 2009. Client opportunities may have additional requirements, including expanded client-specific certification. To navigate, press the arrow keys.Locations.CountryCityAddressUnited StatesRedwood City203 Redwood Shores Pkwy3 more rows. Were ranked #1in Flexjobs 2023Top 100 Companies with Remote Jobs. Healthcare and Medicare enrollment can be complex. Also shoutout I recommend both new and veteran agents watch this entire video. Username / Email. Flexibility. Password. The only downside is (and it hasn't always been like this) but they have been over hiring and you may find yourself vying for the hours to make a living. Note from the editor: The author, Shelly Strom, is a longtime freelance . When unexpected events occur like global pandemics health needs can rapidly change. Were reinventing the way enterprise clients engage with their customers and providing tens of thousands of agents nationwide the opportunity to work around their lives. Creates or links a user in the application when assigning the app to a user in Okta. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual contact center and customer service solutions. Liveops exists to improve people's lives, and . Director of Customer Care, healthcare organization. You can also manage cookies in your browser settings. Innovate without compromise with Customer Identity Cloud. Forgot password? Use the link sent to your phone to access your latest application or click Apply Again to proceed with a new application. Sign an Independent Contractor Agreement. Earning potential. Flexibility. Okta Browser Plugin; Okta Agents. Easily connect Okta with Liveops or use any of our other 7,400+ pre-built integrations. Our virtual, home-based agents are modernizing the contact center world through unmatched talent and flexibility. Their consistency, professionalism and customer service are unparalleled in the industry. A hallmark of Liveops is the idea that learning and improving are never done. As an agent with Liveops, you are a self-employed independent contractor, not an employee. Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. They want right-time. Our scalable platform lets agents define their availability. transparency. As a Liveops Independent Contractor Agent, you have flexibility, autonomy and freedom to choose when and where to provide services. 7,827 Followers. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Login here. This network has hard skills in your industry, and soft skills from life experience. Companies using LiveOps for Call Center include: MetLife, a United States based Insurance organisation with 46500 employees and revenues of $71.10 billion, Aegon N.V., a Netherlands based Insurance organisation with 17936 employees and revenues of $56.07 billion, Royal Mail Plc, a United Kingdom based Transportation LiveOps agents are required to use a corded telephone with a compatible headset. Your patients health is your top priority. Thats what were there for. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. This login is to access our Shiftboard online scheduling and people. We endeavor to do the right thing, every time. Im also a nurse. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. Talent deserves opportunity. Liveops has been able to consistently attain 90% plus on both Customer Satisfaction and First Call Resolution in this first year of our partnership. You can also manage cookies in your browser settings. Support. View our background and credit check requirements here. Within hours, virtual agents can flex to meet the needs of your patients in times of new product launches, irregular marketing schedules, and unexpected events.