Because, after all, that kind transparency and honesty about dealing with its failures might catch on, and could even lead to the council learning from its mistakes, and who at Fishers Folly would want that? I got neighbour from hell and Croydon council dont wish to do anything. No reply: Katherine Kerswell is the 192,000 per year chief exec of a council that is slow to respond to resident complaints. And Katherine Kerswell remains inflated but silent on the matter and Heather Cheesbrough is in professional denial (but were not exactly sure what her professional qualifications are?? The report was finally released at lunchtime today, with council leader Hamida Ali emailing it first to members of the Croydon Labour Party. I Love Croydon Reviews 12 . The council effectively encouraged this illicit building work to go ahead after it granted planning permission, because the planners never bothered checking on the Land Register or other certificates to confirm the property ownership. doors being closed. The site now floods on a regular basis. A party wall agreement, covered by the Party Wall Act covers shared walls in between semi-detached and terraced houses, or structures such as the floors between flats or maisonnettes, plus garden border walls. For information, the Newlands letter of July 14 WAS copied to Katherine Kerswell and Sarah Hayward, Shifa Mustafas replacement. Public Realm Division, Pollution Team, 6th Floor, Zone A Bernard Weatherill House Find a studio-flat in South East London, London on Gumtree, the #1 site for Residential Property To Rent classifieds ads in the UK. A Croydon flat where the tenant subjected her neighbours to fighting, knife threats and excessive noise has been shut. Media. The Ombudsmans report explains that Ms Z had been seeking to build a garage since around 2016. The South Norwood protesters marched in support of the residents of Regina Road, a Croydon Council-owned block of flats that shocked when an ITV News expose aired recently. Having revoked the decision and before issuing any new decision notice, it would now be expedient for the council to fully reconsider its original decision, before a perfectly good family home is demolished, before more unwelcome and undue stress is caused to neighbours and before more abortive costs are incurred by the applicant. A planning officers report accompanying the decision noted Mr X and Mr Ys objections, based on their ownership of some of the land on which Ms Z had built the garage. You can complain if you are unhappy about how a council service has been delivered or if the council have failed to deliver a service. Heather Cheesbrough, the six-figure salaried council exec in charge of the planning department, recently lectured elected councillors, telling them that, All the planning officers in the team have the highest personal integrity and professionalism.. Considering what was now occurring on the sites next door and opposite, disgust is probably too mild a word. How can a child go to school and do well educationally when their home is riddled with damp and is wet and leaking?, Hard lives: the flats in Regina Road have provided badly inadequate homes. Stalling: the Newlands letter to Heather Cheesbrough, after the council somehow managed to ignore their formal complaint for three months. This included the garage under construction to the south of the plot. Read more: Croydon shamed over dangerous squalor in council flats 3 1 March 2021. The High Court ordered that Ms Z should therefore remove three steel stanchions outside the boundary of her house which formed part of the frame of the garage. Croydon man furious at neighbour having tree cutter over at 9am because it's 'ruined his lie in' Secret chamber inside the Great Pyramid is uncovered after 4,500 years Read more: Developers given free rein from a council with no controls A petition was recently set up on the website www.change.org to show support for the continuation of live music at The Jolly Farmers after several complaints from a neighbour. There may be visible damage to suggest a crash or signs the vehicle has been stolen, such as: Abandoned vehicles can cause a nuisance by obstructing roads, traffic and pedestrians. Examples of nuisances may include noisy animals, loud air-conditioners and interference . It is established case law that local planning authorities cannot withdraw and re-issue decision notices to correct such errors. You can also make a complaint by: telephone: 020 8359 2000. writing to: Barnet Council, 2 Bristol Avenue, Colindale, London, NW9 4EW. . If you live in an urban setting and communicate with your neighbours about your plans, are sensible about hygiene and vermin control, and where you locate your coop, there is . Enter your email address to subscribe to this blog and receive notifications of new posts by email. Croydon Council have launched a new smartphone app, that allows users to report noisy neighbours.. telephoning: 020 8545 3060 (weekdays 10am to 2pm). Normally a Councillors mail bag is full of important, but not life threatening, mail and emails regarding missed bin collections, planning issues and complaints about noisy neighbours. Three clicks and you're done. Cheesbrough tried to jump ship, failed, and now she wants to stay at Croydon, and carry on mismanaging planning. Where neighbours borrow tools and sell sofas. giving feedback Neighbour noise complaints comprise around two thirds of the total. On December 3, 2018, a decision was made by Lincolnshire County Council to reduce the speed on High Road and Low Road from 40mph to 30mph. Yet a Labour-run council has axed its meals on wheels service even after paying its outgoing chief executive more than 600,000, it emerged yesterday. Unlawful: the destruction of the trees on the Hyde Road site broke the planning conditions. It will surprise no one who has had to deal with Croydons cash-strapped council that it failed to do so. Mr X has previously gone to court and won orders declaring Ms Z has built on his land and entitling him to remove structures built there. Another day, another ruling from the Local Government Ombudsman against Croydon Council. He and Mr Y will now incur more time, trouble and expense in returning to court to seek a further order for removal of building work. If you are experiencing ant-social behaviour there are many organisations which can help, depending on the situation: If you are a Housing Association tenant, please report the issues to your Housing Association. Croydon Council is pressing ahead with low traffic neighbourhoods (LTNs), undeterred by criticism from a neighbouring authority. And as the Ombudsman points out, It also says that anyone who knowingly or recklessly issues a false or misleading certificate is guilty of an offence.. tenancy document that obliges the resident to behave in a way that is not antisocial or causes a nuisance to your neighbours. A curved boundary can be very difficult to establish unless there are features shown on the Title map which are still in existence on the ground. Tenants need to know who to contact when things are going wrong when their council isnt delivering services appropriately. I knew nothing about the development I found out afterwards by way of a backdated letter. Mr Patel might be best advised to contact a qualified property ( legal / building surveying) professional to check whether his neighbour has a legal right to build the wall on Mr Ps land. There is a process under which registered owners can obtain definitive boundaries from the Registry but at a cost, With building plots becoming ever smaller and in need of precision and cartographic technology advancing there is a strong argument for a national survey giving reliable boundaries to all plots of land. Since early 2018 I have tried, along with the Riddlesdown Residents Association and other neighbours, to help Mr and Mrs Newlands, the elderly couple who have lived at 96 Hyde Rd for more than 50 years, to defend themselves from the unsustainable intensification that threatens to swallow up their family home. 535 Following. The Council confirmed that the developer must have served notice before making the planning application. Overall the workplace culture is one of progression and collaborative . I note that at no point in the application did Ms Z present a plan showing the footprint of the garage in relation to the property boundaries or surrounding land. London. If the dispute involves a statutory nuisance (something like loud music or barking dogs), you can make a complaint to your local council. Call 999 if the crime is still happening or 101 to report a crime later. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. The aim of the charity is to support local residents who are concerned about crime such as burglary, scams and anti social behaviour. The council has told the Ombudsman that it is seeking to improve its complaint handling, by: In their findings, the Ombudsman said that the council was correct that land ownership is not a relevant planning consideration, But this does not mean the question of land ownership has no relevance to the planning process. This fact sheet is aimed primarily at people who believe the council should be taking enforcement action against a nearby development and may be considering making a complaint to the Ombudsman. If people in the social housing sector are treating tenants like that they just lose all hope that anyone is ever going to treat them well. In that case, and its one persons word against another, I would suggest that the Council (or someone) should warn the applicant that, if it turns out that the notice was not served, they risk their planning permission becoming void. A person can complain of nuisance if damage is caused by a substantial and unreasonable interference with the private right to use and enjoy one's land. This form can be used to report a number of problems relating to the environment, that is in your neighbourhood, on the streets and roads, in parks, woodlands and public areas, which you think should be brought to our attention. On Monday (21 December), the councils antisocial behaviour enforcement team shut 70 Alford Green in New Addington just hours after Croydon magistrates agreed a formal closure order. A body that represents council tenants. The resident made further complaint s on 21 August 2020 and the landlord issued a formal letter about the problem to the neighbour in line with its complaints policy. Often this solves the problem. Putting aside the likely unauthorised blocking of the highway, the demolition works were in direct breach of Condition 5 of the permission, which required the submission and approval of a Construction Logistics Plan before development commenced. Condition 2 of that formal notice reads Unless otherwise previously agreed by the Local Planning Authority in writing, the development shall be carried out entirely in accordance with the following drawings and other documents submitted with the application., In the words of one barrister, The tailpiece in Condition 2, Unless otherwise previously agreed, is in my view unlawful. It was dated February 22 2021, three months after the committee meeting. Rightly, Inside Housing states, this is the story that everyone who lives and works in social housing has been talking about this year., In the lengthy interview, Hewitt says that the moment he stepped into the council home of Fransoy Hewitt in South Norwood, It was the most angry Ive ever been as a journalist, as a human being., The magazine reports, Footage of her flat revealed the appalling conditions that she and her two sons were living in: walls covered in thick black mould and damp so bad the carpet squelched under her feet. Given recent issues with flash flooding across London and the failures of the planning process to mitigate against the impact of heavier rainfall, one of Hales criticisms of the proposal is of particular relevance, There appears to have been no consultation with Thames Water by either the developer or the council to see if there is capacity in the sewer network to take the additional foul and possibly surface water discharge from the proposed development. No public servant has understood their responsibility or how to show contrition since. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. It will add to the already overloaded drainage and sewer systems and should be refused.. Dozens of concerned residents took to the streets chanting "Croydon Council, shame on you" - as part of a protest against poor housing conditions on Wednesday night. Croydon Council installed a new CCTV camera in the town centre, on Charles Street, in November 2019 following complaints about inconsiderate parking by the Q-Park car park. The council's cabinet is set to meet today (Monday, March 8) at 2pm to discuss the 2021/22 budget ahead of a full council meeting this evening. The law is clear that applicants must produce certification to show whether they are building on land they own or which is in third party ownership. We will also ask you to keep a record of the noise and how it affects you on diary sheets for a few days or weeks, depending on how often the noise occurs. Quantum Homes, their work on Pollards Hill South . Which, for most reasonable people, might have been a starting point for a radical improvement in the councils care and attention to its tenants. The councils decision should therefore be revoked under Section 97 of the Town and Country Planning Act 1990. But it said this was a civil issue and as such not a relevant planning consideration. Our efforts were initially confined to another scheme at No98, which had been put forward by one of the more rapacious developers in southern Croydon, Aventier. Akton Recruitment has an opening for a SHELTERED HOUSING MANAGER ROLES AND RESPONSIBILITIES OF THE SHELTERED HOUSING MANAGER _____ To promote, encourage and support the continued independence and well-being of the sheltered housing tenants by monitoring, enabling and meeting the necessary support needs To assess, review and respond to ongoing support and housing needs of sheltered housing . Enter your email address to subscribe to this blog and receive notifications of new posts by email. Why are they still working on the site? Unlawful (and extensive) excavation works has thereby been allowed to continue (by default), necessitating large lorries using adjacent roads, the control/management of which the CLP was meant to control. The council took action in response to ongoing neighbours On Saturday 6 August, the family and supporters of Mr Duggan, numbering around 120, marched to Tottenham police station to protest about the shooting. croydon council complaints about neighbours. The proposal includes the unacceptable felling of eight individual trees and five groups of trees as well as substantial areas of mature hedging, Hale told the committee. There is no discretion in that. The complaints process - Stage 1 Once your complaint is received, the relevant department will aim to deal with it as quickly as possible. Our approach. another ruling from the Local Government Ombudsman against Croydon Council. If you feel that these rules are not being adhered to, you are advised to contact the council for guidance/to make a complaint. Croydon CR0 1EA We aim to give all our customers a good service, but sometimes we make mistakes. Once this form has been completed, the information will be forwarded to the relevant team for action. As the plans on larger properties can be at very broad scale (big site, small plan) even the thickness of a thin pen line showing the land boundary as drawn on plan can translate to a wide line on the ground even if set out by a land surveyor. A London borough has been told to pay out 1,000 apiece to an autistic man and his mother, who cared for him, after it failed to properly support them causing stress, anxiety and a breakdown in family life. Where neighbours support local businesses and get updates from public services. Based in Croydon and edited by Steven Downes. open 9am to 4pm, Monday - Friday. You can help us keep the borough looking clean and tidy by reporting untidy or eyesore gardens. A year on from a Judicial Review into one of Croydon Council's planning department's many contentious rulings, when a judge issued a Court Order that confirmed that the development at 54 Arkwright Road is unlawful, and people are now renting flats in that building - at up to 1,800 per month - even though it does not have a valid planning permission. According to senior council sources, the HRA has more than 900,000 earmarked to pay for a borough-wide door replacement project but the work has been delayed because a council official has not approved the work to start. On that basis, on June 17 I added to the complaint claiming that the s106 contribution described does not satisfy the legal requirements. It will take only 2 minutes to fill in. It's how to get the most out of everything nearby. Croydon Council had been dealing with our formal complaint for three months by this point. On April 19 this year, and with the benefit of legal advice, I submitted a formal complaint to the council on behalf of the Newlands. The complaint included reference not only to the unlawful tailpiece but also to what I maintain were misleading statements made by the applicant, the agent and council planning officials alike leading up to the committees decision. Indeed, it has been Croydon Councils policy, under successive chief executives Nathan Elvery, Jo Negrini and now Katherine Kerswell, never to publish Ombudsman rulings against the authority. Croydon Council have said there are no plans to review a Purley pubs music licence after a series of complaints over noise because they have not done anything wrong. Silverleaf Developments made a planning application that included my land. Croydon Council. That email included . Antisocial behaviour. From your message it appears that there was some dispute over whether notice was served on you. As Inside Housing puts it, Many residents in the block and in another across the road had repeatedly complained Two years continuous noise nuisance, making life unbearable for a neighbour undergoing chemotherapy, has ended with a three-month closure order on an Upper Norwood flat. How to make a complaint. If the noise persists, we will attempt to visit your property at the times the noise normally occurs to witness a nuisance. 3 1 March 2021. Hope Thrift Bellgrade, animal camouflage reading comprehension; . Many residents have already chosen to take advantage of the scheme to plant trees as groups, contributing as little as 3 per person, raising the full amount as a team." You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. The only plan showing location was a red-line plan showing the outline of the whole curtilage of Ms Zs house at 1:1250 scale. If your neighbor complaint is more of the barking dog However, this week has been very different because in and amongst my usual e-mails, I have received messages from residents raising serious safeguarding issues. Its as if the Regina Road scandal never happened, said the source. Night hours. Ploughing through the law: demolition of 89 Hyde Road went ahead, despite a complaint suggesting the council process had been unlawful, Schedule 1 of the undertaking reads (my italics for emphasis): Sustainable Transport Contribution means the sum of 13,500 to be utilised towards (which could include but not limited to and council exercising absolute discretion) sustainable transport, highway management measures and the delivery of sustainable transport initiatives in Sanderstead.. The council has powers to deal with noise that is considered a statutory nuisance. From disruptive planning permission to noise complaints, you can tackle the issue of nuisance neighbours though your local council. Putting the boot in? 15, Navrang Industrial Society, B/H Sarvodaya Petrol Pump, Sosyo Circle, Udhna - Magdalla Road, Surat - 395002, Gujarat, India. Other than essential front line services, Planning is the thing that Croydon Council has let down the people of Croydon the most on and continues unaddressed at a high level in the council. The old/new normal , About time councils were made accountable for their mistakes too many times have lawyers with get out of jail free card. Find a propertis in Croydon, London on Gumtree, the #1 site for Residential Property To Rent classifieds ads in the UK. COMPLAINT 202004576. In the instance the council agrees with you, and the noise is a deemed a "statutory nuisance" (ie that it is a nuisance under law), they can issue an "abatement notice" which tells your neighbour that unless they stop they will be prosecuted and might end up with a fine of 5,000 for domestic premises and 20,000 for industrial or . Croydon Council has been paying a private landlord for the bunglow in The Glade which is empty (Image: Monica McSherry) A bungalow which Croydon Council allegedly pays 2,000 a month for has been "empty for years". If your issue is not listed above, use our formal complaints form. Just another episode in the regular shambles at Fisher's Folly Another day, another ruling from the Local Government Ombudsman against Croydon Council. Most councils have yet to confirm plans, with about a third indicating they may propose a 3% increase. The property is in a great condition, and ready to move in. This latest Ombudsmans decision against Cheesbroughs department would appear to contradict that contention. After further complaints from the resident the neighbour was issued with a Section 154 notice by the landlord ' s Public Safety Team. This team is usually your first point of contact as a private renter. rosie rivera house address 4123; kal magnesium glycinate arsenic; is captain jacks deadbug safe; doctors accepting new patients whitby