During this inspection we inspected all key questions in maternity and gynaecology, outpatients and diagnostic imaging and the responsive question only in surgery. To find out more and register your interest, contact Healthwatch Cambridgeshire by emailing, enquiries@healthwatchcambspboro.co.uk or calling 0330 355 1285 or text 0n 0752 0625 176. . Published The emergency department had secured 100,000 of funding from the Small Business Research Initiative (SBRI) to support the development of a crowd prediction modelling tool to enable the trust to understand and map patient flow through the department. If you have any questions please email Alexandra Malyon, Elisabetta Galasso-Robinson or Zoe Fritz. Ensure that complaints are responded to in a timely way wherever possible. Everything we do is informed by our values: kind, safe and excellent. Requires improvement Protecting our workplace culture by recognizing and supporting team goals and building positive relationships with team members. The online educational resource cambridgecriticalcare.net developed by the neurological critical care team is a repository of educational resources aimed not only at local trainees, but trainees nationally and internationally. Team working in the critical care unit was outstanding. Conflict over the choices of what should be done can cause ethical dilemmas related to values or personal or religious beliefs. Mobile Homes For Sale In Delaware With No Lot Rent, Most patients told us they received good quality care and were involved in decisions about care and treatment, this meant care was planned and delivered in a way which was intended to meet patient's individual needs. 18 January 2017. +441438940984. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. Most people that we spoke with had not been asked for feedback about their care experiences. Ensure that all equipment is appropriately checked and safety tested where required. Addenbrooke's and the Rosie Hospitals Quality Report Hills Road, Cambridge, CB2 0QQ Tel:01223 245151 . We have rated this location as inadequate overall due to significant concerns in safety, responsiveness and the disconnect between ward staff and the divisional leaders. Childrens services were also under pressure though the imminent opening of additional beds should alleviate some of this pressure. People told us that staff treated them with respect and dignity and provided them with an appropriate level of information. At that time, the effectiveness of both the arrangements for safeguarding children and the services for looked after children were judged to be 'adequate'. We found staff were enthusiastic and focussed on maintaining people's safety through the improved use of the WHO checklist. Although it was beginning to be embedded into practice, it was still having an impact on patient care and relationships with external professionals. Inadequate Addenbrooke's Hospital provides emergency, surgical and medical care for local people and is the Major Trauma Centre (MTC) for the East of England region. The initiation of an extended and improved system of safety checks at each stage of the WHO checklist had ensured better safety for people in operating theatres. The South Transfer of Care Teams have permanent vacancies for both full-time and part-time Adult Support Coordinators, covering Addenbrookes and West Suffolk Hospital. We found improvement in each area we inspected compared to our previous inspection in April 2015 with a particular focus on leadership and safety. However, there continued to be a backlog of appointments within outpatients. TheACTIVE Children and Young People's Boardwas involved in producing child-friendly information and in projects such as Teens in Hospital, which was looking at ways of improving the experience of young people, especially those on adult wards. View Supna Pankhania's profile on LinkedIn, the world's largest professional community. There were similar improvements in medical care, surgery and urgent and emergency services with all services now rated as good overall. the service is performing badly and we've taken enforcement action against the provider of the service. System partners in Cambridgeshire and Peterborough had been part of a collaborative project to launch a Virtual Waiting Room within the Cambridge and Peterborough region. Review consultant hours in maternity in line with national guidance. Review the arrangements for patients undergoing termination of pregnancy for foetal anomalies on the labour ward. The teenage cancer unit provided outstanding facilities for young people diagnosed with cancer and receiving treatment for cancer. Given the limited resources, all members of the multidisciplinary team worked collaboratively to ensure patients received kind and compassionate care. Overall people told us the standard of food was good and they got their choice of meal most of the time. on your way to X-ray or the operating theatre), It is probable that visitors of the opposite gender will come into the room where your bed is, and this may include patients visiting each other, It is almost certain that both male and female nurses, doctors and other staff will come into your bed area. Job in Fairfield - Solano County - CA California - USA , 94533. While you are more than welcome to use any of our Holiday Clubs, the closest is CKC @ Queen Edith's which is a short distance from the main Addenbrooke's campus. This service had successfully supported a significant number of people to stay at home or to access an alternative pathway and avoid going to an Emergency Department. The supervisor of midwives network at the trust was outstanding and was an important contact for patients and staff. addenbrooke's safeguarding team There's no need for the service to take further action. On his death in 1719 he left the sum of 4,500 in his will "to hire, fit-up, purchase or erect a building fit for a small physicall hospital for poor people". Aid, Youth Development. the service isn't performing as well as it should and we have told the service how it must improve. Michael Nicholson is Professor of Transplant Surgery and Head of the Division of Academic General & Transplant Surgery at the University of Cambridge. Welcome to Safeguarding. To help inform the plan, health professionals will have conversations with you about what outcomes are most important or most feared by you. Inspection Report published 18 March 2014 for Addenbrooke's and the Rosie Hospitals - PDF - (opens in new window), Published Nursing staff were observed doing everything they could to ensure patients carers were well informed of their loved ones condition. It aims to facilitate discussion among healthcare professionals or other involved parties faced with concerns or conflict over patient care decisions. ReSPECT stands for Recommended Summary Plan for Emergency Care and Treatment and has been developed nationally in collaboration with clinicians and patients. We also provide free Teenage Cancer Trust Wifi . Here are the best top 10 Best UK hospitals in 2022 where you can get the best of the best medical services in the UK. Adult safeguarding activities are presented quarterly and annually to the board of directors Safeguarding children All staff have a duty to be aware of the special attention children and young people (under 18 years of age) should be given while in our care. 6 October 2011. The hospital campus opened in 1962 and became a foundation trust in July 2004. The Welsh Centre for Cleft Lip and Palate. Cambridge, There were also delays in transferring some patients from recovery post operatively to a ward for post-operative care. Some people who were waiting realised they had been delayed so that staff could treat people with more immediate needs first. However the trust was still failing to meet agreed RTT, some diagnostic test waiting times and was just below the national standard on one measure of cancer waiting times. To advance our mission, we: provide expert, one-to-one, art-based therapy tailored to each child's needs. Suspended ratings are being reviewed by us and will be published soon. The clinical departments are clustered together into five divisions: Division A: Musculoskeletal; Digestive Diseases and ICU/ Periops, Division B: Cancer; Laboratory services; Imaging and Clinical support, Division C: Acute Medicine; Inflammation/Infection; Transplant, Division D: Neuroscience; ENT/ Head and neck/ Plastics; Cardiovascular-Metabolic, Division E: Medical Paediatrics; Paediatric Critical Care and Paediatric Surgery; Obstetrics and Gynaecology. The ED team had developed a mobile phone application called Choose Well. The application offered guidance on waiting times and hospital services across Cambridge in order to improve the patient experience and offer choices in health care. We found that most people were happy with the way staff cared for them and felt respected by them. Infection Prevention & Control MRSA -Addenbrooke's and arts both have 3 cases YTD against an annual ceiling of 0. E: cuhlp.sy@nhs.net. All the people that we spoke with felt they had not received enough information from staff about one or more of the following: care options including the risks and benefits, the facilities available, or what will happen when they leave hospital. Listed on 2023-03-02. It is a regional centre providing specialist services such as organ transplantation, cancer, neurosciences, paediatrics and genetics. To ensure that this is the case, we have taken the following measures: All staff have a duty to be aware of the special attention children and young people (under 18 years of age) should be given while in our care. Table of Contents [ show] 10. The trust provides a major trauma centre for the east of England and specialist services in immunology, foetal medicine, IVF, neurosurgery, ophthalmology, genetics and metabolic diseases, specialised paediatric, cancer and transplant services. the service is performing exceptionally well. the service is performing exceptionally well. info@pduniversityhospital.com. Delays in discharge for patients in hospital were significant and impacted on their health and wellbeing. Our policy specifies that all children under 18 must have an adult with them at appointments, and a chaperone will be present for all examinations. Cambridge University Hospitals NHS Foundation Trust is one of the largest in the UK with around 1400 beds. Safeguarding 77 11. Patients spoke highly of the care they received. Most staff we spoke with had a good understanding of the duty of candour. Email: [email protected] 11. This will help protect you against the winter vomiting bug, Wash your hands with soap and water after visiting the toilet, A clear and well publicised referral pathway is in place for staff to use to raise concerns on behalf of patients who are experiencing or are at risk of abuse or neglect, Training is provided for all staff to ensure they understand our commitment to safeguarding, have an appreciation of the, We adopt a robust approach to the implementation of the, The Named Nurse for Safeguarding Adults is accountable for co-ordinating safeguarding duties, for liaising effectively with partners and for providing evidence of enquiries both internally and externally where required, Adult safeguarding activities are presented quarterly and annually to the board of directors, Reports are presented to the board of directors every six months on safeguarding children, We carry out regular audits to check our systems and processes are effective, We have clear procedures in place in the emergency department (A&E) and staff receive regular update training on safeguarding children, Training in safeguarding children is one of the components of the corporate induction programme for all new starters and is included in the annual mandatory refresher training, A named nurse and named doctors have specific responsibility for safeguarding children across all parts of our hospitals - they are clear about their roles and are given sufficient time to enable them to fulfil their responsibilities, We will always work to maintain your privacy, dignity and modesty, We should recognise individual differences and respond to these with sensitivity, We have a responsibility to make your time with us as pleasant as possible, The room where your bed is will only have patients of the same sex as you, Your toilet and bathroom will be just for your gender and will be close to your bed area. Addenbrookes Hospital provides emergency, surgical and medical care for local people and is the Major Trauma Centre (MTC) for the East of England region. Addenbrooke's Hospital. Patients previously treated within critical care were invited to a twice-yearly focus group to help drive service improvement. We also went to medical wards where patients from the emergency department were admitted for further care. They will be in touch to arrange a time and date for the survey. All emergency equipment is checked in line with policy. The neonatal transfer team (ANTS) was the first such team to formally and consistently enable parents to travel with their sick babies. We recognise the value serving personnel, reservists, veterans and military families bring to our organisation. Another person in the treatment centre said they had felt, "Claustrophobic" when the curtains were drawn around the bed spaces. there are some services which we cant rate, while some might be under appeal from the provider. Oct 2017 - Present3 years 10 months. Our strategy for a healthier life for everyone through care, learning and research. Cambridge University Hospitals NHS Foundation Trust. Infections arent fussy about who spreads them, so we all need to be careful. There were ongoing capacity issues within the trust resulting in cancelled and delayed surgeries. The Safeguarding Support Unit (SSU) is an outpatient facility at the main hospital site. The Clinical Ethics Forum provides advice to healthcare professionals and other involved parties about the complex ethical issues that can arise in the course of patient care. Each week has a theme with activities and trips based around it. For many complex reasons, including ambulance handover delays and staffing shortages, there were not enough crewed ambulances to respond to 999 calls within national targets. Medicines were not always prescribed correctly due to limitations of EPIC, although we were assured this was being remedied. Addenbrookes Hospital, Hills Road, Cambridge, Cambridgeshire, CB2 0QQ (01223) 245151 Provided and run by: Cambridge University Hospitals NHS Foundation Trust We are carrying out a review of quality at Addenbrooke's and the Rosie Hospitals. Welcome to the Directory of Services for Addenbrooke's Hospital Please select the service that best suits you. There was well-managed and coordinated medical handover and follow-up of patients following admission, with all specialties being represented for effective care management planning. Consistent foetal heart rate monitoring is provided in maternity services. Most people told us they had been given the opportunity to say how they wanted to be treated and had never felt embarrassed or uncomfortable during their stay. You can find further information about how we carry out our inspections on our website: www.cqc.org.uk/what-we-do/how-we-do-our-job/what-we-do-inspection. Significant improvement had been made into reducing the numbers of patients waiting for outpatient appointments. We saw areas of outstanding practice including: On the basis of this inspection I am recommending that Cambridge University Hospitals NHS Foundation Trust is removed from special measures. Staffing shortages in some Emergency Departments impacted on the delivery of safe and effective care. . Staff working in ambulance services reported a significant volume of calls which were inappropriate for a 999 response and could have been dealt with in primary care or urgent care services. At this inspection we saw significant improvement across most of the areas we inspected. We spoke with 74 members of staff including nursing staff, consultants, junior doctors, support staff and senior managers. Division A: Musculoskeletal; Digestive Diseases and ICU/Periops. Job specializations: Non-Profit. Please feel free to The trust was continuing progress against an overarching improvement plan in response to concerns found at our previous inspections. the service director for adults and safeguarding at Cambridgeshire County Council and Peterborough . addenbrooke's safeguarding team. Cambridgeshire and Peterborough Safeguarding Adults Partnership Board, Rearrange or cancel a planned stay in hospital, Car parking charges - how your money is spent, General health advice to support you while you wait, Speciality specific information and support, Video and audio to help manage breathlessness, COVID advice for Paediatric Rheumatology patients, About the paediatric rheumatology service, Paediatric rheumatology physiotherapy at Addenbrooke's hospital, Gastroenterology, Hepatology and Nutrition (Paediatric), Information for children undergoing surgery, PaNDR (Paediatric and Neonatal Decision Support and Retrieval Service), Psychological Medicine Service for Children, Young People, and their Families, Frequently asked questions for families and carers, Complications from Excess Weight in Children - CEW, Clinical Microbiology and Public Health Laboratory, Communication Aid Service East of England (CASEE), National Severe Insulin Resistance Service, Dyspepsia and other upper gastrointestinal disorders, Barrett's oesophagus and oesophago-gastric cancer, Criteria for hereditary diffuse gastric cancer (HDGC) study, Consensus guidelines for clinical management and directions for future use, Familial gastric cancer study publications, Familial gastric cancer study - Patient news and updates, Neurosciences and Trauma Critical Care Unit, REVERT - Improving quality of life for hydrocephalus patients, Share your story: Covid-19 pandemic and new brain tumour, Parkinson's disease, dystonia, tremor disorders, Proximal humerus fracture exercise videos, For health professionals - Referral process, Pre and post exercise ABPI (walking/treadmill test), Ultrasound scan of the arteries in your arm, Ultrasound scan of the arteries in your armThoracic Outlet Syndrome, Ultrasound scan of your arm veins (Deep Vein ThrombosisDVT scan), Ultrasound scan of your leg veins (Deep Vein ThrombosisDVT scan), Ultrasound surveillance scan of your endovascular aneurysm repair (EVAR), A vascular ultrasound scan of your abdomen, Addenbrookes Cancer Patient Partnership Group, The Teenagers and Young Adults (TYA) service, About the Teenage and Young Adult Service, Teenage Cancer Trust Youth Support Coordinator, Stickler Syndrome Highly Specialised Service, The East of England Severe Asthma Network, The East of England Severe Asthma Network - Patient Information Documents, Frequently asked questions - clinical genetics services, Genetic testing for breast and ovarian cancer (BRCA1 and BRCA2), A brief guide to your neuropsychological assessment, Cognitive and emotional effects of recovering from ICU, Cognitive and emotional effects of recovering from COVID-19, Cambridge Breast Cancer Research Unit (CBCRU), What happens after your baby is discharged from the neonatal unit, Other professionals you may meet in the neonatal unit, Post menopausal bleeding one stop clinic, Rare Disease Collaborative Network - Familial Pneumothorax, Services at Cambridge peanut allergy clinic, Vascular surgery - leg ulcer assessment (LUPA 2), NIHR Cambridge Clinical Research Facility, How Clinical Engineering Innovation can work with you, Contacting the patient engagement and surveys team, East of England Immunoglobulin Assessment Panel (EoE IAP), Traumatic Anterior Gleno-Humeral Joint Instability, The effect of femoro-acetabular impingement on the kinematics and kinetics of the hip joint, Arthroscopic hip surgery compared with physiotherapy, Current concepts in the diagnosis and management of femoroacetabular impingement, Between UKROC and a Hard Place - Troublesome Teenage Trauma, Pathology clinical services training centre, Annual leave and other leave entitlements, Records retention, destruction and archive, Wash your hands with soap and water every time you enter and leave a ward or clinic. Hinchingbrooke Monday to Friday, 9am-5pm; Addenbrookes - Monday to Friday 9am-5pm The primary focus of this post will be assisting with the delivery of our rapidly developing clinical consumables replenishment service. We were told of a GP liaison service which enabled GPs and Consultants to work together to discuss individual patient needs. Some staff felt too much risk was accepted and held within emergency departments and didnt always feel supported by system leaders. Friends and Family Test results were generally positive across the trust however, there were very poor response rates in some areas. Cambridge University Hospitals NHS Foundation Trust is one of the largest in the UK with around 1100 beds. Location : Addenbrookes Hospital - Cambridge. King's Lynn Breast Screening Service (KLBSS) This service offers free screening for all eligible women aged 50 to 70, every 3 years, within the locality.Women in this age range will be invited to attend automatically and those over 70 can refer themselves directly. We are committed to the Armed Forces Covenant which aims to ensure: Please see our Armed Forces Covenant webpage to find out more. The Birthing Unit in The Rosie Hospital had facilities that were outstanding and state of the art. P.O. However, some people in the main waiting areas felt they were not informed about how long they would need to wait before being treated. Effective and robust multidisciplinary working across the trust. Admission & Attendance Policy. Ensure access to dedicated physiotherapy and clinical pharmacy services seven days a week. Romney has reached the halfway mark in his Senate term. Browser Support Patients are discharged from critical care units to the wards in a timely manner and minimises the number of patients being discharged after 10pm. Children's Advice and Duty Service (CADS) U: 10/11/21. 18 March 2014. You will not have to walk through areas designated for the opposite sex, You may share some communal space, such as day rooms or dining rooms, and it is very likely that you will see both men and women patients as you move around the hospital (e.g. This entry was posted in offline website builder software for windows 10 on June 30, 2022 by .offline website builder software for windows 10 on June 30, 2022 by . We don't rate every type of service. During this inspection we found that the trust had significant capacity issues and was having to reassess bed capacity at least three times a day. Helping families and friends share messages and photographs with patients in our hospitals. how do legal encyclopedias direct researchers to primary authorities? Older people's services. One person said, 'I don't think they can respond quickly, they have so much to do, they do their best'. We are committed to offering a warm and safe welcome to everyone who attends our churches, especially to children and vulnerable adults. which of the following statements describes managed care? The epilepsy service consists of two Consultant paediatricians and three specialist nurses. Young Adult's Team The Young Adults Team sits within the Disability Social Care 0-25 Service, and is based at Scott House in Huntingdon (although flexible working arrangements will be in place for all . Managers in all areas were well sighted on risks as well as developing new pathways and delivering care. Wash and clean your hands thoroughly and regularly: Read more how we're keeping our staff and patients safe during Covid-19. Oncology - Clinical. As an educational community, we are deeply committed to providing a quality education for our students and to upholding the responsibility that comes with teaching and learning. We endeavor to answer all inquiries within 24 hours on business days. Internal capacity issues were also seen in delayed discharges from the critical care units. Patients were then called and treatment options explained over the phone. Pressure on the outpatients department meant long delays for some specialties and not all patients being followed up appropriately, particularly in ophthalmology and dermatology. On the basis of this inspection, I have recommended that the trust be placed into special measures. Overall people who were being treated in the accident and emergency department told us that their experience was positive. We found that the staff were exceptionally caring and that they went the extra mile for their patients.. U: 20/09/20. 8 June 2012, However, one woman was not happy about the care and support she received during treatment after labour and another person advised that staffing levels, "Varied from shift to shift. 28 December 2011. Systems or processes must be established and operated effectively to enable the outpatients department to assess, monitor and improve the quality and safety of services.