All rights reserved. At about 11pm we asked to order a sandwich in the bar only to be told that there was no food available at the bar, only room service. Yes, pets are typically allowed, but it's always best to call ahead to confirm. We watched MULTIPLE people who arrived after us, check in. Literally everyone sent their meals back after being served undercooked, freezing cold food. The Grand Hotel is 19.7 miles from Exeter. DISGRACE TO THE WHOLE HOSPITALITY INDUSTRY *** . There was no cutlery and the bread was cut in vastly thick and uneven slices that were at points at least an inch thick. Yes, Restaurant 1881 offers alfresco dining, British cuisine, and ocean views. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We arrive at 14:30, with a check in time for 15:00 so we waited in the bar and expected a call. Everything was excellent and clean, I loved staff and rooms. Would absolutely not stay again. The hotel appears to have had a lot of money spent on it . its been redecorated with relatively new carpets etc (certainly on the ground and 4th floor anyway - didn't see the other floors). Highly recommended! The room was nice although the bathroom was not very well cleaned. When we booked we were impressed with the price and wondered whether there was a catch. Overlooking one of the finest bays, this elegant Victorian hotel offers 132 individually styled bedrooms, The Grand spa, AA rosette restaurant 1881 and is surrounded by 22 miles of spectacular Devon coastline. choice of wines was very poor. The 4-star hotel is just off Torquay Seafront and 45 km from Exeter International airport. The room was a refurbed twin with sea-view. Alternatively, there is a wide selection of international restaurants nearby. Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays. A stay here includes free offsite parking. The radiator in the bathroom was extremely hot and could not be turned off. Is parking offered on site at The Grand Hotel? Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. This standard double room comes with satellite television. The problem the hotel clearly have - along with many hotels these days - is that they were clearly very short staffed .and some of the .. shame really because to me this was all that sometimes let the hotel down. The beach is within a stroll from the accommodation. Number of floors: 4. Are there opportunities to exercise at The Grand Hotel? Refrigerator We didnt receive our complimentary Prosecco and were told at the end, of the night that we should of received a voucher on check in. They Then Had The Cheek To Charge Us 68 To Which I Totally Flipped. Electric kettle *See fees and policies for additional details or extra charges, Rollaway beds are available for GBP 25.0 per day, Pets are allowed for an extra charge of GBP 20 per pet, per night, The seasonal pool is open from April to October. If you're travelling for work, we'll sort the most popular business travel features to the top of the filter menu so you can find them quickly. The bed was very uncomfortable, unfortunately. When I asked if we could have one like that the barman said no and that the sandwich was on its way up to a room, that the man carrying it was just collecting cutlery en route to delivering it to a room. They Then Had The Cheek To Charge Us 68 To Which I Totally Flipped. We gave up on having dessert as 2 courses took over two and a half hours. Very dated and in need of refurbishment. If the system detects something that potentially contradicts our. All clean, good staff and location. ****DO NOT STAY AT THIS OVERPRICED. The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. The rooms come with a TV with satellite channels. The room I booked was cleaned well everyday and available for balcony. The Grand Hotel provides free cancellation on some room rates. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details. The Grand Hotel, Torquay, is a four star hotel in Devon and is situated on the seafront at the heart of the. A 2 Star Establishment Would Have Done FAR BETTER. DO NOT STAY THERE AS YOU WILL BE VERY DISAPPOINTED. This hotel offers an outdoor swimming pool as well as dry cleaning and housekeeping. This hotel offers canoeing, hiking and horse riding as well as cars hire services. We on this particular night were not the only table having the same issues of cold/ raw steak that was burnt on the outside. Our room - top floor corner room - had excellent sea views, comfy beds and furniture and clearly only recently new bathrooms. Property is on the beach or right next to it. Restaurant 1881 - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Guests can expect to find free WiFi and TVs with digital channels. Request a copy of our Wedding Brochure for the Grand Hotel in Torquay. Guests are welcome to an lounge bar on site. T's & C's apply. 4-star hotel located in Torquay City Centre. Last few rooms remaining for your dates on MakeMyTrip Standard Double Room (Inland) For 2 Adults Free Cancellation before 17-Nov-2022 07:59 Book now @ just 1 Room Only | Free Cancellation Per Night 7,646 This property has taken extra health and hygiene measures to ensure that your safety is their priority -, Destinations, properties, even an address, 1674130|2,1687990,1674130,1687860|3,1674130|5,1687860,1692660,1691080|4,1691080|2,1685250,1653460,1691080,1677620,1682020,1678140, Personal or sensitive information (e.g. The Grand Hotel stands in a 36-minute drive from Exeter International airport. Pets are allowed on request. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. I asked if I could then bring the sandwich back down. You can only leave a review within 28 days after check out. Claim your listing for free to respond to reviews, update your profile and much more. Find out what food and drink options you could be enjoying at this property. Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant. Contactless check-in and contactless check-out are available. At breakfast there was still dried food on the plates that were put out for the hot breakfast, lipstick stains on the glasses for juice. Copyright 2023. View all View all photos (1,560) Traveller (1416) Disinfectant is used to clean the property, High-touch surfaces are cleaned and disinfected. Did report it but it was not sorted. Private bathroom Are there any historical sites close to The Grand Hotel? Will definitely stay again! Electric kettle, Sea view bersetzung im Kontext von erwartet Sie das preisgekrnte" in Deutsch-Englisch von Reverso Context: Darber hinaus erwartet Sie das preisgekrnte Restaurant El Andn. To learn more, take a look at the cancellation policy on Orbitz. Front desk staff will greet guests on arrival, Credit card, debit card, or cash deposit required for incidental charges, Government-issued photo ID may be required, English breakfast (surcharge) each morning 7:30 AM10 AM. And we shall definitely be going back. Extremely quiet (at very end if corridor). They take a card on check in which they charge with 100 deposit which gets paid back after 5 or so days , despite not owing anything on check out. By clicking accept you are consenting to cookies being used. Agatha Christie spent her honeymoon night here with her first husband, Archie, on Christmas Eve 1914. The Grand Hotel offers a continental or buffet breakfast. At 147 per person all in and the show was marvellous - real credit to the Cast and organisers. Wireless internet is available in public areas for free. English breakfast is served daily from 7:30 AM to 10 AM for a fee. Located close to Riviera International Conference Centre and Princess Theatre, The Grand Hotel provides a terrace, a cafe and a garden. What food & drink options are available at The Grand Hotel? Our delicious lounge menu aims to reflect both our location in the bay and our head chef's passion for local produce, using seasonal flavours and letting local quality ingredients do the talking. Prices are subject to change. Attractively set in the center of Torquay, The Grand Hotel features 4-star accommodations close to Riviera International Center and Torre Abbey. Connecting or adjoining rooms can be requested, but all rooms are subject to availability. This property confirms that disinfectant is used to clean the property. Those preferring to eat at the hotel can dine at the on-site restaurant, open for breakfast. We paid more, to ensure we had exactly the room we wanted - and were delighted. Try signing in with CONNECTED_THIRD_PARTY_NAMES or use another email address. Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate. A terrace, a coffee shop/cafe and a garden are just a few of the amenities provided at The Grand Hotel. We're located in the heart of Torquay with unrivaled views of the bay for you and your guests to enjoy throughout your special day. It features a private bathroom, equipped with shower facilities, a hair dryer and a private toilet. 8.0. There are no reviews that match your filters. You'll also find Cockington Country Park and Riviera International Conference Centre less than a mile away. Tea/Coffee maker The Grand Hotel 3,748 reviews #62 of 81 hotels in Torquay Review Save Share Seafront Torbay Road, Torquay TQ2 6NT England 011 44 1803 296677 Visit hotel website E-mail hotel Check In / / Check Out / / Guests Contact accommodation for availability. Does The Grand Hotel offer any business services? If you can't find what you're looking for you can also send your own questions to the property. The most helpful contributions are detailed and help others make better decisions. The rooms come with a TV with satellite channels. The on-site restaurant, Restaurant 1881, features British cuisine. See all 22 ebookers Reviews "Lovley hotel will be back " More By a verified traveller on Wed 30 Nov 2022 Points Of Interest Torre Abbey Sands - 0.3 km Whilst everyone should expect a minimum level of service, regardless of how little you've paid, I've learnt to steer clear of these deals myself, having had a couple of poor experiences. Private bathroom A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in. Traveler (1388) Room & Suite (314) Dining (137) About 3.5 Very good 3,713 reviews #59 of 81 hotels in Torquay Location 4.5 Cleanliness 4.0 Service 4.0 Value 3.6 Dominating the seafront above Corbyn beach, this iconic hotel is an elegant landmark in Torquay. See more questions & answers about this hotel from the Tripadvisor community. Approximate prices in USD for a 1-night stay, Attractively set in the centre of Torquay, The Grand Hotel features 4-star accommodation close to Riviera International Centre and Torre Abbey. Are there restaurants at or near The Grand Hotel? Starters that werent cooked properly or not even arriving together at the table. The sandwiches eventually arrived. Staff helpful Location good. However some parts of yhe building are in great need of modernisation. Charges may apply. At 147 per person all in and the show was marvellous - real credit to the Cast and organisers. All rights reserved. Lovely views from the bar area as well. Private parking is possible on site (reservation is needed) and costs 10 per day. We came over from Brixham for a lovely cream tea as a birthday present, The cream tea was one of the best we have had, and the service received by a lovely lady named "Ania" was impeccable. The bar / lounge area seems to have been been subject to refurbishment, and was extremely comfortable. Number of rooms: 132. Guests are also welcome to relax with a drink at Compass Bar and Lounge. Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. Coffee makers, safes, and phones are also available. With a private bathroom equipped with a shower and We had an event planned for 18:00 which we had to cancel as we were STILL waiting for our hotel room at 15:55. The room can best be described as threadbare, being worn and faded with old cheap furniture and a horribly faded and stained old carpet. The barman just shrugged. These fees and deposits will be charged at check-in, check-out, or the time of service. If we find any, we delete them and, if necessary, take action against whoever is responsible. A Range Of Magnificent Function Rooms The provision of housing is linked to their trade, business, or profession. The hair dryer was melted, so went unused. Is The Grand Hotel located near the city center? The staff were all really friendly and lovely but the restaurant was a shambles! Information missing or incorrect? This lets us know that our reviews come from real guests, like you. It made my trip to Torquay a great experience. We took our seats at a table, near to the central bar, and the two staff were busy briefly. Booking.com subsequently said that the matter could not be addressed by them and had to be taken up with the hotel! On checking in, having booked a room, via Booking.com, that clearly and unequivocally stated that the room had a sea view and a balcony we were allocated a room on the 4th floor that was tiny and had no balcony. Best wishes, We stayed on valentines night, our room was outdated, silicone peeling away in the bathroom and not particularly clean. In my opinion for a 4star advertised hotel appalling service over all and a very disappointing stay. The hotels needs more renovation so if your just booking to stay please ask what you are getting before you stay. Tripadvisor performs checks on reviews. The Grand Hotel Torquay is set merely 1.3 km to Agatha Christie Mile and 0.8 km from The Royal Terrace Gardens. Fairly clean hotel, gorgeous breakfast, the location is ideal short walk to 5 different beaches, bus stop for Paignton and brixham. Its a time to sit back, relax and enjoy the perfect Sunday. Start each morning with English breakfast, available for a fee from 7:30 AM to 10 AM. Stayed for 14 nights and was impressed by this pet-friendly hotel. Dining at The Grand Hotel offers a choice of fine dining at the award-winning Restaurant 1881, and for a more relaxed, less formal dining experience, The Compass Lounge serves a range of snacks and light bites with beautiful views across the bay. Located at 2.6 km distance from the pleasure Paignton Pier, this accommodation puts the city at your fingertips. Lovely hotel & location & friendly helpful staff. At about 11pm we asked to order a sandwich in the bar only to be told that there was no food available at the bar, only room service. Once you book, we'll provide details so you can contact the property directly. Room types may vary. But no, he just started folding serviettes, just ignoring us! Problem with hot water tap and could only get one channel on TV. . We did the Groupon deal which advertised spa facilities, there is literally a tiny pool which was freezing cold, we got in and got out after 5 minutes, def not the relaxing afternoon we had planned. The problem the hotel clearly have - along with many hotels these days - is that they were clearly very short staffed .and some of the .. shame really because to me this was all that sometimes let the hotel down. Really enjoyed hotels staff and location, had a really great stay for 2 nights with the intention of increasing our stay if we were having a good time. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. Ideally, we would publish every review we receive, whether positive or negative. Just make sure to check this property's cancellation policy for the exact terms and conditions. Everything was excellent and clean, I loved staff and rooms. getting served any food, absolutely outrageous! Hotels near Torquay Stand Up Paddle Surfing and Kitebuggying School, Hotels near Jungle Journey Adventure Golf. The Grand Hotel, Torquay: See 3,652 traveller reviews, 1,464 photos, and cheap rates for The Grand Hotel, ranked #60 of 83 hotels in Torquay and rated 3.5 of 5 at Tripadvisor. The venue was in a central location not far from the train station, the beach across the road, Torquay. Staff at the reception can assist guests at any time of the day. Send me emails with travel deals, special offers, and other information. Seafront Torbay Road, Torquay TQ2 6NT England, Lock in the lowest price from these sites, Recently back from a five day break in the Grand Hotel, in Torquay. This property accepts credit cards, debit cards and cash.
. The standard twin room has a heating system, a private safe and ironing facilities and is also provided with shower facilities, a hair dryer and an individual toilet in the bathroom. Upon Getting Our ACTUAL ORDER, Asked For Mustard. Now I have to use a Manual. No offer of an alternative room or an upgrade was offered as a gesture of goodwill, just constant Im sorry The bar staff were overworked and definitely underpaid for the crap they had to put up with, but all pleasant. A good choice of food at breakfast like pastries, cereals and fruit. the extractor fan too noisy to put on, the room was freezing despite a plug in radiator being on all night. Guests can work out at a leisure club and relax in a Spa. DO NOT EXPECT THE LEVEL OF SERVICE EXPECTED FOR THE TYPE OF HOTEL ADVERTISED.. We booked the Fawlty Towers Weekend. Have fun with nearby activities like boat tours, hiking, and kayaking. The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. We use cookies to personalise content, understand how visitors use our site, provide social media features and relevant ads. Driving? Dominating the seafront above Corbyn beach, this iconic hotel is an elegant landmark in Torquay. Electric kettle, Sea view The restaurant very misleading and a lot of improvement needed. Sensitively decorated in a contemporary Victorian chic style, the ideals of comfort and relaxation are a priority here. It seems that many of the reviews appear to refer to the same dates in February whilst I was there and I did notice there was a serious problem with checking in on the Saturday night. Yes, dry cleaning and laundry service are offered to guests. When there is only 2 people on the table that shouldnt be a hard task. Youll have a private room with all the hotels amenities. Highlights at this beachfront hotel include a restaurant and in-room free WiFi. Non-Residential breakfast 30 per person. Please dont include personal, political, ethical, or religious commentary. We didnt receive our complimentary Prosecco and were told at the end, of the night that we should of received a voucher on check in. Yes, The Grand Hotel serves an English breakfast for a surcharge each morning at Restaurant 1881. We hope to see you both again soon. Yes, paid private parking on-site and street parking are available to guests. 3rd Night Had TERRIBLE FOOD Meant To Be GOURMET Burger And Chips But Got BURNT UNIDIBLE CHIPS And RUBBER BURGER. Create memories that will last a lifetime at The Grand Hotel, Sea Front, Torbay Road, Torquay, Devon, TQ2 6NT. The room was neat with walk in shower and had a private safe, a sofa bed and central heating. The bar / lounge area seems to have been been subject to refurbishment, and was extremely comfortable. Some of the spacious rooms of the pet-friendly accommodation face the pool, and comprise a storage space and a dining area. Not the best stay, however the Cher that we had booked to see at the Princess Theatre was great fun. These opinions do not necessarily represent the views of Booking.com. Perfect location, polite staff, exceptional views of the sea. Lovely views from the bar area as well. The Fawlty Towers event was not known to us, had we been notified we would have booked elsewhere. If you stayed at this property through Booking.com you can write a review. A wide selection of eating options are also available close by. The Grand Hotel Torquay's historic jewel. We sometimes show external review scores from other well-known travel websites. Dining Experience. Well Matre De Was NOT AT ALL RESPONSIVE OR PROFESSIONAL We Had Ordered Food 3 Nights. Copyright 2023. The onsite restaurant, Restaurant 1881, features British cuisine. There are more places to choose from in the, Frequently Asked Questions about The Grand Hotel. We regret not bringing swimwear and didn't get chance to take advantage of the pool. Speak to our wedding team: 01803 296677. The location was marvellous, not too far away from Riviera International Centre. The front desk is open 24 hours a day. South Beach Haven B&B Show Prices Bed and Breakfast 6 reviews #6 Best Value of 6 Torquay Bed and Breakfasts There are no more properties that match all of your filters. This property is managed by a professional host. Matre De DID NOT EVEN COME BACK !! Check your booking confirmation email to find your booking number and PIN. Wireless internet is available in public areas for free. Popular 5 stars Hotel in Split: Radisson Blu Split 7.0 Good Based on 2794 reviews Important information Check-in: from 15:00 until 23:59 Overall Service And Experience Was DISGRACEFUL. Conveniently located restaurants include Small World Tapas, Kalipso Coffee & Bagel, and Fredericks. A hotel for all seasons, The Grand is ideal for outdoor or indoor pleasure pursuits: long walks along the promenade; reading by the fire in the cosy library; exquisite dining, panoramic views, and extensive terrace. Relaxation is a priority in the thoughtfully equipped individually styled bedrooms and opulent themed suites, many of which offer entrancing views of the sheltered bay. The room was a refurbed twin with sea-view. Efficient and affable staff who were always there to help. Find more information about the property in the questions and answers. At which point a man carrying a tray with sandwichs on walked into the bar. The employees were pleasant and exceptional.